Courtney Reid
Mooresville,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking work from home position. Offering excellent communication and good judgment. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
School Nutrition Worker
Mooresville Graded School District
Mooresville, North Carolina
10.2020 - Current
- Helped with completion of new school cafeteria construction.
- Transported meals.
- Served meals
- Called reps for maintenance purposes.
- Worked collectively with 7 different school cafeteria's.
- Delivered supplies to schools as needed.
- Reached out to vendors for new products to test.
- Moved equipment as needed.
- Worked along sided different departments to complete jobs.
- Answered emails, calls, and text dealing with issues, needs, and questions.
- Kept track of inventory.
Custodian Mooresville Graded School District
Express Employment
Mooresville, NC
02.2019 - 10.2020
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
- Moved furniture for cleaning and set up for special events.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Completed routine floor stripping, sealing and finishing.
- Checked in and stocked inventory throughout facility.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Used power scrubbing and waxing machines to scrub and polish floors.
Call Center Representative
Power Home Solar
Mooresville , NC
11.2017 - 07.2018
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion and access to services.
Education
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Charlotte, NC05.2024
Associate of Arts - Psychology
Mitchell Community College
Mooresville, NC05.2022
Skills
- Visual Inspections
- Observation Reporting
- Sanitation Procedures
- Batch Cooking
- Reading Comprehension
- Call and Email Handling
- Desktop and Personal Computers
- E-Mail and Telephone Communication
- Ranges and Ovens
- Pallet Jacks
- Light Housekeeping
- Guest Satisfaction
- Word Processing
Timeline
School Nutrition Worker
Mooresville Graded School District
10.2020 - Current
Custodian Mooresville Graded School District
Express Employment
02.2019 - 10.2020
Call Center Representative
Power Home Solar
11.2017 - 07.2018
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Associate of Arts - Psychology
Mitchell Community College
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