Courtney Reyes
Fort Worth,Tx
Summary
Resourceful Kitchen Manager known for high productivity and efficient task completion. Possess specialized skills in team leadership, and culinary innovation. Excel in time management, problem-solving, and communication, ensuring smooth kitchen operations and staff coordination. A professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Willing to continue learning, and eager to work.
Overview
12
12
years of professional experience
Work History
Senior Kitchen Manager
BJ's Restaurant & Brewhouse
Fort Worth, Tx
05.2014 - Current
- Managed daily kitchen operations and staff scheduling to ensure smooth workflow.
- Oversaw inventory management and maintained stock levels for kitchen supplies.
- Trained and mentored kitchen staff on food safety and preparation standards.
- Facilitated team meetings to discuss operations and address staff concerns effectively.
- Resolved customer complaints promptly in a professional manner while adhering to company policies.
- Reviewed invoices for accuracy prior to submitting payment requests for approval.
- Participated in weekly meetings with front-of-house managers regarding upcoming events or promotions.
- Ensured compliance with all health and safety regulations related to food preparation and storage.
- Contributed ideas on how to improve efficiency within the kitchen environment.
- Organized special events such as in house buffet, EZ cater orders, and beer dinners.
- Conducted regular inventory checks to monitor stock levels and order additional items when needed.
- Delegated work to staff, setting priorities and goals.
- Executed regular inventory updates and refined auto prep placements.
Line Cook
Bj's Restaurants and Brewhouse
Fort Worth, Tx
05.2014 - Current
- Prepared ingredients following recipes and presentation standards.
- Operated kitchen equipment safely and efficiently.
- Placed orders for supplies and food inventory items with vendors to restock pantry and refrigerator.
- Verified kitchen staff followed all recipes and portion serving guidelines correctly.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Trained new staff on kitchen procedures and best practices.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Adhered to portion controls and presentation specifications.
- Adhered to sanitation policies at all times when handling food products.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Worked closely with management team in order to meet budget goals while maintaining high quality standards.
- Maintained accurate records of daily production sheets including waste logs.
- Reviewed recipes to determine exact measurements and ingredients to create dishes.
Bartender
Bj's Restaurants and Brewhouse
Fort Worth, Tx
05.2014 - Current
- Monitored open bar tabs, closed out bills, and processed cash and credit transactions.
- Requested identification to verify patrons are of legal drinking age.
- Maintained updated knowledge of cocktail, wine, and beer menus and memorized all in-house recipes to create cocktails with company standards.
- Collaborated with servers and kitchen staff to process food orders for bar patrons, and fulfill drink orders for dining room server needs.
- Crafted beverages from well, top-shelf, and specialty spirits according to menu recipes or guest requests.
- Used POS system to process cash and credit card transactions.
- Answered beverage questions and recommended potential choices according to guest preferences.
Server
Bj's Restaurants and Brewhouse
Fort Worth, Tx
05.2014 - Current
- Uphold high sanitation and safety standards while delivering and serving food.
- Communicated customers' menu choices and special requests to kitchen staff to minimize errors.
- Restocked stations regularly to help team stay efficient and meet customers' needs.
- Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant.
- Assisted bartender with managing deliveries to customers in different sections.
- Monitored tables and expertly handled requests, kept drinks refilled, and offered additional items such as desserts.
- Took orders, made drinks, and cleaned tables after the guests' departures.
- Greeted all guests with smile and friendly greeting.
Hostess
Bj's Restaurants and Brewhouse
Fort Worth, Tx
05.2014 - Current
- Maintained an even and orderly flow of guests from the reception area into the dining room or lounge, and informed customers of estimated wait times.
- Supported servers by greeting tables after escorting to seats, providing water or taking beverage orders, and running food.
- Reviewed and periodically updated seating chart to reflect open and occupied seating.
- Answered the phone to take delivery or pickup orders from callers.
- Escorted guests to tables, provided menus, and discussed daily specials.
- Cleaned and sanitized tables, menus, and dining areas in accordance with company and industry standards.
- Set-up and cleared tables at peak times to seat patrons more quickly.
- Maintained organized hostess station and restocked supplies.
- Answered incoming calls and provided information regarding hours of operation, location, and menu items.
Take-Out Server
Bj's Restaurants and Brewhouse
Fort Worth, Tx
05.2014 - Current
- Greeted guests promptly, shared daily specials.
- Assisted guests with making menu choices.
- Entered orders, delivered food and beverages, and processed payments.
- Suggested menu choices such as daily specials and appetizers to increase sales and meet upsell targets.
Education
High School Diploma -
Eastwood High School
El Paso, TxSome College (No Degree) - Nursing
The University of Texas At El Paso
El Paso, TXSkills
- Inventory management
- Food safety
- Staff training
- Quality assurance
- Health and safety regulations
- Food safety compliance
- Attention to detail
- Team player
Timeline
Senior Kitchen Manager
BJ's Restaurant & Brewhouse
05.2014 - Current
Line Cook
Bj's Restaurants and Brewhouse
05.2014 - Current
Bartender
Bj's Restaurants and Brewhouse
05.2014 - Current
Server
Bj's Restaurants and Brewhouse
05.2014 - Current
Hostess
Bj's Restaurants and Brewhouse
05.2014 - Current
Take-Out Server
Bj's Restaurants and Brewhouse
05.2014 - Current
High School Diploma -
Eastwood High School
Some College (No Degree) - Nursing
The University of Texas At El Paso