Courtney Rivers
Laurel,MS
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
5
5
years of professional experience
Work History
Sportsbook Clerk
Bok Homa Casino
Heidelberg, MS
07.2023 - Current
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Maintained filing system and organized customer documents for easy retrieval of information.
Vault Teller
Payment Alliance Atm Services Group
Hattiesburg, MS
10.2021 - 07.2023
- Managed high volumes of cash movement accurately, supporting the ongoing operation of the branch effectively.
- Reduced discrepancies in vault inventory with thorough reconciliations and prompt identification of errors.
- Minimized risk exposure through strict adherence to compliance standards, ensuring full regulatory compliance at all times.
Wing Grader
Sanderson Farms Processing Plant
Laurel, MS
01.2021 - 10.2021
- Graded raw materials based on checklist of quality standards.
- Removed items of inferior grades from production lines and collected for alternate use or disposal.
- Managed deadlines effectively, ensuring timely completion of all required tasks while maintaining high-quality standards throughout the evaluation process.
Teller
Trustmark Bank
Laurel,MS
08.2019 - 10.2020
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
High School Diploma -
Continental Academy
Coral Gables, FL02.2007
Skills
- Customer Satisfaction
- Cash Handling
- Prioritization
- Relationship Building
- Filing systems
- Database entry
- Cash Management
Timeline
Sportsbook Clerk
Bok Homa Casino
07.2023 - Current
Vault Teller
Payment Alliance Atm Services Group
10.2021 - 07.2023
Wing Grader
Sanderson Farms Processing Plant
01.2021 - 10.2021
Teller
Trustmark Bank
08.2019 - 10.2020
High School Diploma -
Continental Academy