Courtney Rodriguez
Palm Beach
Summary
Dynamic nursing professional with extensive experience at Palm Beach Gardens Medical Center, excelling in clinical leadership and compassionate care. Proven track record in enhancing patient satisfaction through effective performance monitoring and interdisciplinary collaboration. Skilled in healthcare technology and dedicated to fostering high-quality patient outcomes while ensuring documentation accuracy and operational excellence. Offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction. Registered Nurse in the state of Florida. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager
Palm Beach Gardens Medical Center
09.2023 - Current
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Communicated with members of medical staff and department heads during weekly update meetings.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Registered Nurse
Palm Beach Gardens Medical Center
07.2019 - 09.2023
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Managed patients recovering from medical or surgical procedures.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Monitored patient reactions after administering medications and IV therapies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT11-2025
Associate of Science - Nursing
Palm Beach State College
Lake Worth, FL05-2020
Skills
- Healthcare technology
- Clinical leadership
- Nursing administration
- Performance monitoring
- Healthcare delivery
- Compassionate care
- Unit operations
- Documentation accuracy
- Interdisciplinary collaboration
- Care coordination
Certification
- Registered Nurse - State of Florida - RN9540841
- Certified Advanced Cardiac Life Support (ACLS) - August 2024-August 2026
- Certified Basic Life Support (BLS) - August 2024-August 2026
Timeline
Assistant Nurse Manager
Palm Beach Gardens Medical Center
09.2023 - Current
Registered Nurse
Palm Beach Gardens Medical Center
07.2019 - 09.2023
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Palm Beach State College