Courtney Russell
Simi Valley,CA
Summary
Organized simultaneous office functions and direct administrative personnel to meet needs of the business. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Simi Children's Dental Group
11.2022 - Current
- Assist patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Answered incoming calls, scheduled appointments and filed medical records.
- Apply administrative knowledge and courtesy to explain procedures and services to patients.
- Organized patient records and database to facilitate information storage and retrieval. Such as dolphin imaging, dolphin management, dentrix, etc.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Cashier
Costco Wholesale Corp
05.2017 - 11.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items and join reward programs.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Skills
- Proficient in Microsoft Office
- Honest and Ethical
- Multi-Line Phone Systems
- Schedule Management
- Problem Solving
- Calendar Management
- Detail-Oriented
- Customer Relations
- Sorting and Labeling
- Cash Register Operations
- Patient Records Management
- 10-Key Proficiency
Timeline
Patient Care Coordinator
Simi Children's Dental Group
11.2022 - Current
Cashier
Costco Wholesale Corp
05.2017 - 11.2022
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