Streamlined QA documentation by maintaining organized records of all inspections, tests, and findings.
Performed detailed visual inspections of products, resulting in fewer defective units.
Ensured compliance with industry standards by diligently following inspection protocols.
Facilitated open communication between production staff and quality assurance teams to foster a collaborative work environment focused on achieving common goals.
Supported internal audits by providing necessary documentation and evidence of compliance with relevant regulations and standards.
Enhanced production efficiency by implementing effective QA processes and procedures.
Collaborated with cross-functional teams to pinpoint root causes of defects and implement corrective actions.
Security Officer
Mohegan Sun Casino
10.2021 - 03.2022
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
E-Commerce Personal Shopper
Walmart
07.2019 - 09.2021
Consistently met deadlines and quality goals for accuracy and timeliness.
Aided new customers during e-commerce service registration processes to enable return patronage.
Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.