Courtney Sampson
Troy,TN
Summary
Dedicated and compassionate educator with several years of experience as a school paraprofessional supporting students with diverse learning, behavioral, and developmental needs. Skilled in implementing instructional strategies, providing individualized support, fostering positive student relationships, and collaborating with teachers and families to promote academic success. Currently working on my degree in Special Education, bringing a strong foundation in special education practices, classroom management, and student advocacy.
Overview
14
14
years of professional experience
Work History
Educational Assistant CDC
Obion County Board of Education
08.2023 - Current
- Provided individualized instruction for special needs students according to their IEPs.
- Collaborated with teachers to develop lesson plans that are tailored to each student's learning style and academic level.
- Helped students develop study skills such as note taking, time management, and organization techniques.
- Monitored student behavior in the classroom, playground, cafeteria, and other school areas.
- Incorporated technology into daily lessons when appropriate.
- Provided assistance during field trips by monitoring student behavior and helping them stay focused on the activity at hand.
- Created a positive learning environment by encouraging cooperation among students.
- Organized classroom supplies and equipment.
- Utilized technology tools such as computers or interactive whiteboards for teaching purposes.
- Participated in team teaching activities such as small group instruction or whole class discussions.
- Assisted teachers with preparing classroom materials and activities.
- Attended faculty meetings and parent conferences as needed.
Substitute Teacher
Obion County Board of Education
08.2022 - 08.2023
- Maintained a safe learning environment by enforcing school rules and regulations.
- Implemented school policies and procedures in the classroom.
- Participated in professional development programs related to education topics.
- Provided feedback on assignments or projects given by the regular teacher.
- Collaborated with other teachers to ensure student success.
- Integrated technology into lessons whenever possible.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Promoted a safe and secure atmosphere within the classroom setting.
Cashier
Pocket’s Shell
03.2021 - 08.2022
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
Bookkeeper/Secretary
Hale’s Construction
07.2020 - 03.2021
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Maintained and reconciled general ledger accounts.
- Analyzed financial information to recommend or develop efficient use of resources and techniques to improve profitability.
- Posted journal entries to the general ledger system accurately and timely.
- Collaborated with external auditors during annual audits of company finances.
- Managed payroll processing for staff members.
- Provided assistance in preparing tax returns annually.
- Processed accounts payable and receivable transactions.
- Resolved billing discrepancies with vendors or customers promptly.
- Conducted monthly bank reconciliations.
- Ensured accuracy in all accounting entries and records.
- Verified accuracy of vendor invoices against purchase orders prior to payment processing.
- Generated invoices for clients and tracked payments received from customers.
- Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
- Handled sensitive financial information with confidentiality and integrity.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
Assistant Manager
Pocket's
04.2012 - 07.2020
- Supervised training and development for new employees, which resulted in better team transitions and effective orientation.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Worked with off-site locations, including vendors and other stores, to find desired items for customers.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Processed payments and maintained accurate drawers to meet financial targets.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Maintained friendly, outgoing personality to promote positive work environment and build customer
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Strengthened operational efficiencies and traceability by developing organization systems for financial reports, schedules, inventory control and merchandising.
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Inputted all data into the computer system using and efficiently processed paperwork according to management specifications.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Used empathy and persuasive negotiation skills to deliver positive
- Monitored store inventory levels and assessed cash and operations reports on a daily basis.
Education
Bachelor of Arts, Special Education - Special Education
Western Governors University
Salt Lake City, UTHigh School Diploma -
Obion County Central High School
Troy, TN2011
Skills
- Classroom management
- Differentiated instruction
- Small group instruction
- Relationship building
- Co-teaching experience
- Lesson planning
- Collaborative teamwork
- Inclusion strategies
- Group and individual instruction
- Parent communication
- Parent-teacher collaboration
- IEP implementation
- Excellent communication
- Attention to detail
- Organizational skills
Timeline
Educational Assistant CDC
Obion County Board of Education
08.2023 - Current
Substitute Teacher
Obion County Board of Education
08.2022 - 08.2023
Cashier
Pocket’s Shell
03.2021 - 08.2022
Bookkeeper/Secretary
Hale’s Construction
07.2020 - 03.2021
Assistant Manager
Pocket's
04.2012 - 07.2020
High School Diploma -
Obion County Central High School
Bachelor of Arts, Special Education - Special Education
Western Governors University