Courtney Sayles
Tyler
Summary
Criminal Justice graduate with a Pre-Law minor and expertise in legal research, motion drafting, and discovery management. Known for precise writing, critical analysis, and a collaborative mindset. Dedicated to supporting attorneys and enhancing case strategies through detail-oriented execution. Transitioning from a successful retail career, where skills in inventory management, customer relations, and optimizing product displays drove sales. Excited to apply transferable skills in a new field to deliver value and innovation.
Overview
2
2
years of professional experience
Work History
General Merchandiser
Target
11.2024 - Current
- Oversaw inventory restocks with 100% accuracy, coordinated cross-department teams under deadlines, and handled guest inquiries.
- Managed inventory levels to optimize stock availability and minimize excess product loss.
- Collaborated with team members to maintain visual merchandising standards across store displays.
Sales Consultant
Patterson Hyundai
01.2024 - 11.2024
- Drafted purchase contracts, conducted customer needs assessments, and explained complex financing terms.
- Developed strong relationships with customers to enhance satisfaction and loyalty.
Customer Service Agent
Optimum
01.2023 - 01.2024
- Resolved 60+ customer issues daily and accurately documented all outcomes in the CRM.
- Managed order processing and handled escalated issues to ensure customer satisfaction.
- Assisted in training new agents on company policies and customer service standards.
Education
B.A. - Criminal Justice, Minor in Pre-Law
University of Texas At Tyler
Tyler, TX12-2025
Associate of Applied Science - Criminal Justice
Tyler Junior College
05-2021
Skills
- Analytical problem solving
- Thorough attention to detail
- Team Collaboration & Support
- Proficient in Microsoft Office applications
Timeline
General Merchandiser
Target
11.2024 - Current
Sales Consultant
Patterson Hyundai
01.2024 - 11.2024
Customer Service Agent
Optimum
01.2023 - 01.2024
B.A. - Criminal Justice, Minor in Pre-Law
University of Texas At Tyler
Associate of Applied Science - Criminal Justice
Tyler Junior College
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