Summary
Overview
Work History
Education
Skills
Timeline
Courtney  Schniebs

Courtney Schniebs

Customer Service
Okmulgee,OK

Summary

Quality-focused Medical Transcriptionist skilled in accurate and timely project completion. Exceptional at translating verbal information to written form to record patient medical history and treatment. Self-motivated and talented at organization and time management. Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

2
2
years of professional experience
2
2
years of post-secondary education
1
1
Language

Work History

Child Care Worker

Okmulgee YMCA
Okmulgee, OK
08.2022 - Current
  • Communicated with parents regarding child's behavior, daily activities, and concerns.
  • Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
  • Taught children educational games to reinforce learning of alphabets and numbers.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Liaised with parents and guardians to discuss child progress.

Receptionist

Okmulgee YMCA
Okmulgee, OK
08.2021 - Current
  • Answered central telephone system and directed calls accordingly.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Resolved customer problems and complaints.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

Associate of Arts - Applied Psychology

Tulsa Community College, Tulsa, OK
08.2021 - Current

Associate of Arts - Medical Coding And Billing

Penn Foster College, Scottsdale, AZ
01.2023 - Current

Skills

Child development

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Timeline

Penn Foster College - Associate of Arts, Medical Coding And Billing
01.2023 - Current
Child Care Worker - Okmulgee YMCA
08.2022 - Current
Receptionist - Okmulgee YMCA
08.2021 - Current
Tulsa Community College - Associate of Arts, Applied Psychology
08.2021 - Current
Courtney SchniebsCustomer Service