Courtney Scott
Phoenix,AZ
Summary
Experienced HVAC Installer proficient in operations and repairs of heating, refrigeration, ventilation and air conditioning systems. Efficiency-driven, highly accurate and well-organized with open and clear communication style and self-motivated approach. Dedicated to superior service and solving problems with minimal oversight.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HVAC Installer
Consolidated Mechanical Inc
Phoenix, AZ
04.2022 - Current
- Performed installation of residential and commercial HVAC systems, including air conditioning units, furnaces, heat pumps, air handlers, and ductwork.
- Conducted maintenance on existing HVAC systems to ensure proper operation and energy efficiency.
- Installed condensate lines, gas piping, venting systems for water heating appliances, exhaust fans.
- Repaired or replaced defective parts as necessary during service calls.
- Maintained accurate records of all jobs completed with detailed notes about services rendered or materials used.
- Provided customers with information regarding product warranties and operating instructions after completion of service calls.
- Adhered strictly to all applicable codes when installing new HVAC systems.
- Utilized hand tools such as wrenches, screwdrivers, drills, saws, as well as power tools like pipe cutters and benders when performing tasks related to HVAC installations.
Warehouse Associate/Interim Manager
Design Center Blinds, LLC.
Phoenix, AZ
02.2021 - 04.2022
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
- Resolved discrepancies between physical count results and system generated reports.
Seasonal Warehouse Worker
Amazon Warehouse
Phoenix, AZ
09.2020 - 02.2021
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Inspected damaged goods prior to disposal or return to vendor.
- Provided assistance in loading and unloading containers from ships and trains.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Transported goods to designated areas within the warehouse facility.
Picker/Packer/Shipper
CJ Pony Parts
Las Vegas, NV
06.2019 - 07.2020
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Verified accuracy of picked items by comparing them against pick list.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Stocked shelves with incoming merchandise as needed.
- Inspected and verified shipments for accuracy and quality assurance.
- Utilized RF scanners to track inventory movements throughout the facility.
- Assembled boxes or other containers for packing goods prior to shipment.
- Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
Delivery Driver/Warehouse
Nectar Bath Treats
Las Vegas, NV
11.2017 - 05.2019
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
Laborer
Clayton Homes
Buckeye, AZ
05.2016 - 02.2017
- Partition wall builder, framing walls
- Measure, carry, cut 6'-12' pieces of drywall
- Tape measure proficient to 1/16th"
- Know how to read blueprint
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Worked with team members to ensure efficient workflow throughout the day.
- Performed regular checks of equipment for proper operation and safety compliance.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Order Picker
Macy's logistics center
Goodyear, AZ
10.2015 - 12.2015
- Verified accuracy of orders by comparing items and quantities picked to customer invoices.
- Utilized scanning equipment for picking, packing and shipping orders.
- Regularly inspected equipment for proper functioning and cleaned it after each use.
- Recorded accurate data on daily picking reports, including number of items picked, location in warehouse and any discrepancies found during inspection process.
- Ensured that all safety regulations were followed while performing work duties.
Service Writer
Walmart
Goodyear, AZ
08.2015 - 10.2015
- Greeted customers, listened to their vehicle concerns, and wrote up service orders.
- Provided cost estimates for additional repairs and services requested by customers.
- Communicated repair information to customers in a professional manner.
- Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Processed payments for completed services using cash register or point-of-sale systems.
- Resolved customer complaints regarding service quality or billing issues promptly and professionally.
Sales Associate
Walmart
Las Vegas, NV
07.2014 - 07.2015
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Wheelchair Attendant
Prospect Airport Services
Chicago, IL
04.2013 - 04.2014
- Greeted passengers and provided assistance with boarding and disembarking aircrafts.
- Assisted passengers with checking in, finding their seat assignments, and storing luggage.
- Provided wheelchair services to disabled passengers both on board the aircraft as well as outside of the terminal building.
- Transported passengers between terminals using motorized vehicles or by pushing a wheelchair.
- Ensured that all safety regulations were adhered to during transportation of passengers.
- Assisted passengers with navigating through airports while providing them with information about their flight status.
Education
Certificate - Electrician
The Refrigeration School RSI
PhoenixSkills
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Operate overhead Krone crane
- Pneumatic tools
- Electrical tools
- Delivery Driver Experience
- Forklift
- Warehouse Experience
- Machining
- Mechanical Knowledge
- Service writing
- Shipping & receiving
- Picking & packing
- Mechanical knowledge & experience
- Low voltage
- HVAC technician and installer
- Training & development
- Blueprint reading
- Customer service
- System Installation
- Technical Troubleshooting
- Load Calculations
- Schematic reading
- Electrical Wiring
- Cooling systems
Certification
- Forklift Certified, 03/01/17, 03/01/18, I have the knowledge and skills required by OSHA to use and maneuver a forklift, with or without a load on the end of the forks.
- Drivers License
Locations
- Arizona, Maricopa County
- Las Vegas, NV
- Chicago, IL
Accomplishments
- Thumbs Up Award, 09/01/16, While employed at Clayton Homes, I belonged to the partition wall building team. Through hard work and teamwork, we were the only department to be caught up with the schedule.
Timeline
HVAC Installer
Consolidated Mechanical Inc
04.2022 - Current
Warehouse Associate/Interim Manager
Design Center Blinds, LLC.
02.2021 - 04.2022
Seasonal Warehouse Worker
Amazon Warehouse
09.2020 - 02.2021
Picker/Packer/Shipper
CJ Pony Parts
06.2019 - 07.2020
Delivery Driver/Warehouse
Nectar Bath Treats
11.2017 - 05.2019
Laborer
Clayton Homes
05.2016 - 02.2017
Order Picker
Macy's logistics center
10.2015 - 12.2015
Service Writer
Walmart
08.2015 - 10.2015
Sales Associate
Walmart
07.2014 - 07.2015
Wheelchair Attendant
Prospect Airport Services
04.2013 - 04.2014
Certificate - Electrician
The Refrigeration School RSI
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