A young woman passionate about being a member of a dynamic team where communication and mutual respect are just as important as a fun and friendly atmosphere. Looking to make a lasting impression on each individual I have the opportunity to provide a service for, even in a fast-paced environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
FOH Team Member
Bookmakers Restaurant And Lounge, Holiday Inn
07.2022 - 10.2023
Served large customer volumes during a high-traffic summer season, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, and preparing cash drawers.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing food and beverage orders.
Upheld strict NY regulations for safe alcohol service and food safety.
Kept bar presentable and well-stocked to meet customer needs.
Trained new bartenders and waitstaff on food and drink preparation, garnish preparation, product promotion, sanitation protocol, and general restaurant operations.
ACCOUNTING CLERK
WILLIAM VITACCO ASSOCIATES
09.2020 - 06.2022
Assisting the accounting department with creating invoices in QuickBooks to send to clients, following up on overdue invoices, and fielding and answering client questions via email or over the phone
Keeping colleague reimbursement information organized with Excel.
ASSISTANT
THE UNDERGROUND ATTIC VINTAGE BOUTIQUE
08.2020 - 02.2021
Assisting the owner with business organization and branding
Streamlining business priorities such as packaging purchases and improving turnaround time for inventory
Working to draw up new ways of engaging with users on social media including creating content for the store Instagram, and modeling clothing and accessories
Managed store hours
Created the formula for weekly sales over the Instagram Live feed
Used TikTok and Instagram Reels to widen the store's online reach.
FRONT OF HOUSE
PIZZA 23 WEST
05.2018 - 08.2018
Hosting, waitressing, and bussing
Answering phones and writing orders, billing and using a cash register, and servicing parties of up to 50 individuals during rush times.
Education
BACHELOR OF ARTS IN ENGLISH -
UNIVERSITY OF SOUTH CAROLINA - BEAUFORT
Beaufort, SC
05.2020
Associate of Applied Science - Photography
MOHAWK VALLEY COMMUNITY COLLEGE
Utica, NY
05.2017
Skills
Diverse teamwork experience through 10 years of participation in athletics and as a 2-year staff member of a collegiate writing and arts journal editorial board
Interpersonal communication and written correspondence skills: email, phone calls, message-taking
Diversity and confidentiality training
Some experience with QuickBooks and Microsoft Excel, Outlook, and SharePoint
Certification
National Restaurant Association
ServSafe Alcohol Certificate - exp. 8/17/26
Timeline
FOH Team Member
Bookmakers Restaurant And Lounge, Holiday Inn
07.2022 - 10.2023
ACCOUNTING CLERK
WILLIAM VITACCO ASSOCIATES
09.2020 - 06.2022
ASSISTANT
THE UNDERGROUND ATTIC VINTAGE BOUTIQUE
08.2020 - 02.2021
FRONT OF HOUSE
PIZZA 23 WEST
05.2018 - 08.2018
BACHELOR OF ARTS IN ENGLISH -
UNIVERSITY OF SOUTH CAROLINA - BEAUFORT
Associate of Applied Science - Photography
MOHAWK VALLEY COMMUNITY COLLEGE
National Restaurant Association
ServSafe Alcohol Certificate - exp. 8/17/26
Similar Profiles
Alana WaiteAlana Waite
Restaurant and Hotel General Manager at Smittys Restaurant and Lounge & Selkirk InnRestaurant and Hotel General Manager at Smittys Restaurant and Lounge & Selkirk Inn
Food and Beverage Assistant at macro's New York Italian Restaurant (Holiday Inn Hotel )Food and Beverage Assistant at macro's New York Italian Restaurant (Holiday Inn Hotel )