Courtney Davis
Englewood,TN
Summary
Nursing professional focused on optimizing procedures and enhancing team performance through strong leadership and problem-solving skills. Proven ability to communicate effectively and develop strategic plans that adapt to changing circumstances.
Overview
21
21
years of professional experience
Work History
Ortho/Surgical Floor Manager
Bradley Medical Center
Cleveland, TN
04.2025 - Current
- Implemented workflow improvements to enhance operational efficiency in patient care.
- Monitored quality assurance activities for compliance with standards of care.
- Conducted regular audits of compliance with health and safety regulations.
- Coordinated staff schedules to ensure optimal coverage and service delivery.
- Oversaw staff performance with coaching and formal counseling to enhance skill development.
- Evaluated nursing performance and provided constructive feedback for improvement.
- Participated in the recruitment, interviewing, selection, orientation of new employees.
- Fostered teamwork by facilitating collaboration on projects and initiatives.
- Supported budgeting process through accurate forecasting of staffing needs and supplies.
Assistant Director of Med Surg and ICU
Starr Regional Medical Center
Athens, TN
06.2023 - 04.2025
- Coordinated staff training programs to enhance clinical skills and compliance.
- Developed policies and procedures to improve patient care standards.
- Implemented quality assurance measures to uphold healthcare excellence standards.
- Managed departmental budgets and resource allocation for effective operations.
- Oversaw daily administrative functions to ensure smooth clinic operations.
- Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
- Monitored staff performance, provided feedback and conducted annual reviews.
Nursing House Supervisor
Starr Regional Medical Center
Athens, TN
10.2022 - 06.2023
- Supervised nursing staff to ensure quality patient care and safety standards.
- Provided guidance and support to nurses during critical situations and emergencies.
- Coordinated patient admissions and discharges to maintain smooth operational flow.
- Facilitated communication between departments to enhance interdisciplinary collaboration.
Charge Nurse, SICU
Tennova Medical Center
Cleveland, TN
04.2018 - 10.2022
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Monitored and managed treatment and care interventions, ensuring patient safety and adherence to protocols.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Advocated for patients and implemented total care through collaborative team nursing process, enhancing patient satisfaction and outcomes.
- Collected lab specimens and interpreted diagnostic tests and lab results to support timely clinical decisions.
- Administered medications, tracked dosages and documented patient conditions.
Nurse Intern, SICU
Tennova Medical Center
Cleveland, TN
08.2017 - 04.2018
- Monitored vital signs and assessed blood glucose levels to ensure patient health and inform care decisions.
- Performed physical assessments in alignment with individual treatment plans.
- Gained insight into nursing practices by following experienced staff. to better understand care approaches and learn proper procedures.
Unit Secretary /Monitor Technician, MICU
Tennova Medical Center
Cleveland, TN
01.2014 - 08.2017
- Administered continuous and 12-lead electrocardiogram monitoring.
- Monitored patients on telemetry by computer or transtelephonically.
- Monitored patient conditions during surgery by observing EKG readings and other vital signs.
- Placed electrodes on patients and recorded electrical impulses to perform accurate EKGs.
- Reviewed patient information to determine normal and abnormal heart patterns.
- Compared posted strips to previous strips to notify nursing staff of drastic changes.
- Updated patients' records with readings taken from heart monitors or EKGs.
Executive Administrative Assistant
Life Care Physician Services
Cleveland, TN
01.2011 - 09.2013
- Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
- Coordinated travel arrangements for employee trips and conferences, ensuring timely and cost-effective solutions.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Made travel arrangements for employee trips and conferences.
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
- Set up meeting and event logistics for senior management and updated calendars.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Screened phone calls for executives, prioritizing urgent client communications and eliminating spam.
- Facilitated signature collection for financial documents and invoices, streamlining approval processes.
Bank Teller /Customer Service Representative
Bank Of Cleveland
Cleveland, TN
01.2006 - 01.2011
- Cashed checks and paid out money after verifying correct signatures.
- Assisted customers in person and via telephone to reorder checks and provide bank statements and account balances.
- Opened customer accounts by recording account information into job-related software.
- Issued and redeemed money orders, cashier checks and traveler's checks.
- Assisted customers in person and via telephone with check reorders and account inquiries, enhancing customer satisfaction.
- Sorted received cash and coins by denomination for efficient organization. received in cash boxes and coin dispensers according to denomination.
- Ensured accuracy of cash drawer by counting and balancing all currency and checks., coin and checks in cash drawers at end of shifts.
- Balanced daily cash deposits and vault inventory, ensuring accuracy and security.
- Completed comprehensive tasks by implementing customer service initiatives, auditing and restocking ATMs and keeping records on accounts.
Education
Bachelor of Science - Nursing
Tennessee Wesleyan University
Athens, TN12-2024
Associate of Applied Science - Nursing
Cleveland State Community College
Cleveland, TN12-2017
High School Diploma -
Cleveland High School
Cleveland, TN01-2001
Skills
- Quality assurance monitoring
- Performance management
- Care management
- Patient care management
- Patient assessments
- IV administration
- Medication administration oversight
- Patient monitoring systems
- Ventilator care
- Operations management
- Procedure design
- Staff scheduling
- Interdisciplinary collaboration
- Coaching and feedback
- Performance evaluation
- Communication skills
Certifications
- ACLS
- BLS
Timeline
Ortho/Surgical Floor Manager
Bradley Medical Center
04.2025 - Current
Assistant Director of Med Surg and ICU
Starr Regional Medical Center
06.2023 - 04.2025
Nursing House Supervisor
Starr Regional Medical Center
10.2022 - 06.2023
Charge Nurse, SICU
Tennova Medical Center
04.2018 - 10.2022
Nurse Intern, SICU
Tennova Medical Center
08.2017 - 04.2018
Unit Secretary /Monitor Technician, MICU
Tennova Medical Center
01.2014 - 08.2017
Executive Administrative Assistant
Life Care Physician Services
01.2011 - 09.2013
Bank Teller /Customer Service Representative
Bank Of Cleveland
01.2006 - 01.2011
Bachelor of Science - Nursing
Tennessee Wesleyan University
Associate of Applied Science - Nursing
Cleveland State Community College
High School Diploma -
Cleveland High School