Courtney Smith
Cleveland,OH
Summary
Experienced Cashier offering strong communication, time management, and organizational skills to efficiently manage money and assist customers in finding desired items. Demonstrated ability to accurately reconcile cash drawers and maintain high levels of accuracy.
Overview
3
3
years of professional experience
Work History
Cashier
Tires Plus
Cleveland, OH
05.2022 - Current
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Cashier /Coffee Barista
Dunkin' Donuts
Cleveland, OH
05.2021 - 02.2022
- Performed other duties as assigned by management.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Stocked customer service stations with paper products or beverage preparation items.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
Education
Associate of Applied Science - Emergency Medical Technology
Cuyahoga Community College
Cleveland, OH05-2026
High School Diploma -
Mc^2 Stem High School
Cleveland, OH06-2023
Skills
- POS Systems
- Customer Service
- Payment Processing
- Drawer balancing
- Payment Collection
- ID Verification
- Order Verification
- Time management skills
- Organizational abilities
- Opening and closing duties
- Menu Memorization
- Safe Food Handling
- Order Taking
- New Hire Training
References
References available upon request.
Timeline
Cashier
Tires Plus
05.2022 - Current
Cashier /Coffee Barista
Dunkin' Donuts
05.2021 - 02.2022
Associate of Applied Science - Emergency Medical Technology
Cuyahoga Community College
High School Diploma -
Mc^2 Stem High School
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