Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Courtney Smith

Courtney Smith

Fuquay-Varina,NC

Summary

Dynamic and goal-oriented professional with a proven track record at Target, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through personalized consultations and effective merchandising strategies. Skilled in performance tracking and time management, consistently achieving high-quality results while mentoring team members to success.

Overview

5
5
years of professional experience

Work History

Specialty Sales Associate

Target
03.2024 - Current
  • Collaborated with team members to achieve store targets while maintaining a positive work environment.
  • Ensured high levels of customer satisfaction by addressing inquiries promptly and resolving any concerns or issues that arose.
  • Assisted management with merchandising displays, creating visually appealing arrangements that attracted customer interest.
  • Established rapport with customers by actively listening to needs and providing personalized recommendations for specialty items.
  • Trained new team members in sales strategies, product information, and company policies, contributing to their success in the role.

Style Consultant

Target
11.2021 - 11.2022
  • Increased customer satisfaction by providing personalized style consultations and recommendations.
  • Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
  • Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
  • Mentored junior style consultants, sharing best practices for effective consultations and relationship-building techniques.

Personal Shopper

Harris Teeter
08.2020 - 08.2021
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Education

Speech Pathology

Xavier University of Louisiana
New Orleans, LA
05-2019

Skills

  • Goal oriented
  • Performance tracking
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking

Timeline

Specialty Sales Associate

Target
03.2024 - Current

Style Consultant

Target
11.2021 - 11.2022

Personal Shopper

Harris Teeter
08.2020 - 08.2021

Speech Pathology

Xavier University of Louisiana

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