Courtney Snell
Fort Benning,GA
Summary
Dedicated HR professional with a proven track record of driving optimal performance and enhancing employee engagement through strategic HR initiatives, culture management, and process improvements. Recognized for strong problem-solving skills, sound judgment, and a high level of emotional intelligence, ensuring thoughtful and intentional decision-making. Adept at leading research efforts, providing data-driven insights, and developing policies that align with business objectives to foster a positive and inclusive workplace. Skilled in talent acquisition, performance management, training and development, and policy implementation. A loyal and invaluable team member with a keen ability to understand and support people, making meaningful contributions to both employee experience and organizational success.
Overview
10
10
years of professional experience
Work History
Human Resources Manager
Chainbridge Technologies
02.2024 - Current
- Led compliance and recordkeeping initiatives, addressing employment law requirements of 17 states, including California, benefit documentation, and handbook revisions.
- Partnered with executive leadership to align HR initiatives with business goals and improve workforce strategy.
- Managed complex benefits administration, ensuring accurate enrollment and timely claim processing.
- Developed comprehensive onboarding programs, extending onboarding through 90 days for seamless integration.
- Optimized recruitment by creating an ATS, refining the hiring pipeline, and implementing HR phone screens with strategic prompts to enhance candidate engagement.
- Shifted background check providers reducing costs and improving efficiency.
- Improved employee relations through open communication, quick response times, and proactive HR support.
- Conducted salary benchmarking and revised performance reviews to improve engagement tracking and employee development.
- Implemented a structured exit survey process to collect actionable insights on employee departures.
Human Resources Manager
Perfecta
10.2020 - 10.2023
- Built a high-performance, collaborative culture to strategically handle human capital operations and enhance employee productivity, engagement, and growth.
- Reduced annual recruitment cost from $475k to $20k by managing all aspects of the recruitment process, significantly eliminating external fees of outsourced recruiters, and minimizing the utilization of recruiting tools.
- Managed the full lifecycle of recruiting from the job position, creation, posting, and engaging candidates and moving them through the interview and hiring process.
- Attracted and hired top talent for the company by building professional relationships and networks all over the US using the latest hiring tools.
- Optimized employees’ productivity and engagement by initiating performance evaluation and providing constructive feedback.
- Oversaw trademark and patent management and corresponded with legal team to update information to comply with deadlines or establish new marks.
- Managed the company and personnel security clearance data while serving as an acting AFSO.
HR Projects Administrator
Perfecta
02.2019 - 10.2020
- Facilitated the implementation and management of HRIS by coordinating project activities while reporting directly to Director of HR. Helped create and update workflows, automate HR activities, and move overall employee data to new platform. Organized events, compliance training, and training seminars in collaboration with stakeholders. Provided onboarding and offboarding orientation for staff.
- Contributed to organizing employee records, enabling organization/employees to get employee information, employee documents, and employee profiles from a single spot.
Executive Assistant
Caw.Me
01.2015 - 02.2019
- Provided hands-on administrative support to CEO, CTO, and President, including organizing and managing calendars, meetings, domestic and international travel arrangements, and executive communications. Created complex documents, reports, and presentations. Executed special projects for the CEO and household.
- Supported CEO, President, and CTO through new gaming and finance business leading to a 3x increase in enterprise value, including partnerships in Asia South Pacific.
Education
Bachelor of Science - Business Administration, HR Management
Southern New Hampshire University
Hooksett, NH03-2025
Skills
- HR Policies & Procedures Development
- Talent Acquisition & Retention
- Full Lifecycle Recruitment
- Employee Relations & Communications
- Labor Laws & Regulatory Compliance
- Process Optimization
Timeline
Human Resources Manager
Chainbridge Technologies
02.2024 - Current
Human Resources Manager
Perfecta
10.2020 - 10.2023
HR Projects Administrator
Perfecta
02.2019 - 10.2020
Executive Assistant
Caw.Me
01.2015 - 02.2019
Bachelor of Science - Business Administration, HR Management
Southern New Hampshire University
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