Courtney Spence
Donalsonville,GA
Summary
Motivated employee with a proven track record of quickly adapting to fast-paced, high-volume environments. Exemplifies unwavering commitment to safety protocols. Skilled in conducting quality checks, completing finishing work, and performing equipment calibration as a Production Line Worker. Enthusiastic about embracing fresh opportunities and making valuable contributions to both the team and the overall success of the company.
Overview
7
7
years of professional experience
Work History
Value Stream Associate /Assembly Line Worker
Taurus Holdings
08.2021 - Current
- Facilitated cross-functional collaboration to optimize end-to-end value stream performance.
- Operated various machines used in production processes.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
- Managed inventory of parts required for assembly, notifying supervisors of low stock levels when necessary.
- Assisted quality assurance by inspecting items and removing defective parts.
- Increased product quality through thorough inspection of assembled items before packaging.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Supported supervisors in monitoring performance metrics, providing input for continuous improvement initiatives.
- Documented production data and output to enable tracking history and maintain accurate records.
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Completed daily inspection of machines and equipment.
- Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
Sales Associate
Rose's Express
02.2020 - 08.2021
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Offered product and service consultations and employed upselling techniques.
- Coordinated activities with other departments to ensure quality customer service.
- Met merchandise processing standards and maintained organized and accessible work area.
- Acted as initial contact in addressing customer concerns.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Worked with fellow sales team members to achieve group targets.
Sales Associate
Fred's
12.2017 - 10.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Computer Information, General Studies
Bainbridge State College
Bainbridge, GA01.2019
Computer And Information Sciences, General Studies
Moultrie Technical College
Moultrie, GA2017
Worth Co. High School
Sylvester, GA01.2015
Skills
- Cash handling accuracy
- Merchandising knowledge
- Retail loss prevention
- Customer- and service-oriented
- Money handling
- Cash register operation
- Product Assembly
- Safety Protocols/Procedures
- Assembly and production
- Hand and power tools
Timeline
Value Stream Associate /Assembly Line Worker
Taurus Holdings
08.2021 - Current
Sales Associate
Rose's Express
02.2020 - 08.2021
Sales Associate
Fred's
12.2017 - 10.2019
Computer Information, General Studies
Bainbridge State College
Computer And Information Sciences, General Studies
Moultrie Technical College
Worth Co. High School
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