Ayanna Gaines
Moore,ok
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual who also has a history assembling a high rate of products per hour in fast-paced environment by applying strong multi-tasking, organizational and teamwork abilities to meet challenging demands.
Overview
5
5
years of professional experience
Work History
Assembly Line Worker
Johnson controls
Norman, Oklahoma
06.2023 - Current
- Assembled components of a variety of products, adhering to production specifications.
Food Service Associate
Sam's club
Moore, OK
04.2023 - 05.2023
- Maintained cleanliness of work area, including floors, counters and equipment.
- Operated cash register to process payments from customers.
- Provided customer service to guests by taking orders, answering questions and addressing complaints.
Cake Decorator
Crest Bakery
Oklahoma City, Oklahoma
11.2022 - 03.2023
- Packaged, labeled and garnished cakes and pastries
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
Team Member
Dunkin' Donuts
Oklahoma City, OK
09.2022 - 11.2022
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
Sales Associate
Oncue express
Oklahoma City, OK
08.2021 - 09.2022
- Encouraged customers to sign up for our rewards program
- Counted down register tills and made safe deposits
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
Sales Associate
Kohls
Moore, OK
06.2021 - 07.2021
- Encouraged customers to sign up for our credit cards
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
Team Member
Arbys
Moore, OK
07.2020 - 06.2021
- Assisted customers in the drive thru, and the front counter
- Helped make and prepare food to be handed out
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Team Member
McDonald's
Moore, OK
07.2019 - 07.2020
- Helped customers in the drive thru window and at the front counter
- Handled cash/ counted drawers
- Helped make and prepare food to be handed
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
High school -
Moore High school
Moore, OK05.2021
Skills
- Materials Management
- Production Reporting
- Product Assembly
- Upselling
- Inventory Control
- Money Handling
- Time Management
- Point of sale operation
- Cash Handling Accuracy
- Written and oral communication skills
- Problem-solving skills
- Customer Service
- Multi-Task Management
- Critical Thinking
- Positive and professional
- Computer Proficiency
- Money handling abilities
- Active listening skills
Timeline
Assembly Line Worker
Johnson controls
06.2023 - Current
Food Service Associate
Sam's club
04.2023 - 05.2023
Cake Decorator
Crest Bakery
11.2022 - 03.2023
Team Member
Dunkin' Donuts
09.2022 - 11.2022
Sales Associate
Oncue express
08.2021 - 09.2022
Sales Associate
Kohls
06.2021 - 07.2021
Team Member
Arbys
07.2020 - 06.2021
Team Member
McDonald's
07.2019 - 07.2020
High school -
Moore High school