Courtney Steele
Memphis,TN
Summary
Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Slider Inn
Memphis, TN
06.2021 - Current
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Assisted staff by serving food and beverages or bussing tables.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Waitress
Applebee's Neighborhood Grill & Bar
Starkville , MS
08.2016 - 05.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
High School Diploma -
Kossuth High School
Kossuth05-2014
Skills
- Adaptable
- Customer engagement
- Complaint resolution
- Stable work history
- Suggestive selling
- Positive and professional
- Calm demeanor
- Team collaboration
Certification
- ABC Certified
Timeline
Restaurant Manager
Slider Inn
06.2021 - Current
Waitress
Applebee's Neighborhood Grill & Bar
08.2016 - 05.2021
- ABC Certified
High School Diploma -
Kossuth High School
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