Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Courtney Steele

Memphis,TN

Summary

Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Slider Inn
Memphis, TN
06.2021 - Current
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
  • Assisted staff by serving food and beverages or bussing tables.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.

Waitress

Applebee's Neighborhood Grill & Bar
Starkville , MS
08.2016 - 05.2021
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Education

High School Diploma -

Kossuth High School
Kossuth
05-2014

Skills

  • Adaptable
  • Customer engagement
  • Complaint resolution
  • Stable work history
  • Suggestive selling
  • Positive and professional
  • Calm demeanor
  • Team collaboration

Certification

  • ABC Certified

Timeline

Restaurant Manager

Slider Inn
06.2021 - Current

Waitress

Applebee's Neighborhood Grill & Bar
08.2016 - 05.2021

High School Diploma -

Kossuth High School

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Courtney Steele