Courtney Steiner
Grand Rapids,OH
Summary
Veteran Phlebotomist with proven track record of excellence working in clinical settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals.
Overview
11
11
years of professional experience
Work History
Phlebotomist
Bon Secours Mercy Health
02.2017 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Handled insurance verification tasks using EPIC to validate patient insurance information.
- Assisted in training and onboarding new phlebotomists.
Phlebotomist
St Luke's Hospital
06.2012 - 02.2017
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Phlebotomist Instructor
Mercy College Of Ohio
01.2013 - 01.2014
- Conducted clinical simulations and provided feedback for each individual student.
- Instructed and coached students to help overcome academic issues and personal challenges.
- Provided educational lectures and facilitated discussions on weekly basis.
Education
Phlebotomy
Mercy College of Ohio
Toledo, OH05.2012
Skills
- Computer Data Entry
- Infection Control
- Patient Confidentiality
- Venipuncture
- Patient-Focused Care
- Medical Office Administration
Timeline
Phlebotomist
Bon Secours Mercy Health
02.2017 - Current
Phlebotomist Instructor
Mercy College Of Ohio
01.2013 - 01.2014
Phlebotomist
St Luke's Hospital
06.2012 - 02.2017
Phlebotomy
Mercy College of Ohio
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