Courtney Switzer

Care Aide

• I am experienced in caring for residents as a care aide along with giving them their medication
• Assisted residents with toileting, bathing, and mobility.

Medication Technician

• Monitored resident health status, documenting medication responses for care continuity.
• Recorded resident health information in charts
• Monitored vital signs to ensure safe medication administration.
• Writing incident reports
• Administered medications to residents, ensuring adherence to prescribed schedules.
• Ordering medications and restocking the med cart

Administration

• Faxed, uploaded, and filed resident paperwork.
• Tracked missed documentation for residents.
• Answered phone calls and directed inquiries at front desk

• Payment Tracking: Meticulously tracked and documented any outgoing or incoming payments for the company.
• Monitoring Bank Accounts: Audited bank accounts to catch any suspicious activity or overcharges.
• Verified customer payments processed on time without any errors.
• Delivered onboarding and offboarding documents, ensuring timely completion through follow-up.
• Documented PTO requests and notified staff daily to maintain awareness of absences.
• Downloading PDFs: Downloaded and filed any important documents for the company.
• Managed morning live chatbot on Trumpia's website, responding promptly to customer inquiries.