Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Taylor

Brooklyn,NY

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

Host/Kitchen Expeditor

Elsewhere Brewing
08.2021 - 01.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Trained new expeditors and food runners according to company policies and standards.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Addressed supply problems and developed creative solutions to prevent delays.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.

Barback

My Sister's Room
01.2020 - 03.2020
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Greeted customers and provided friendly, knowledgeable service.
  • Replaced empty kegs and soda syrups.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Education

J.D. - Entertainment, Media, And Sports Law

Georgia State University
Atlanta, GA
05.2021

Bachelor of Arts - Political Science

University of Georgia
Athens, GA
05.2018

Skills

  • Operational Efficiency
  • Safety Policies and Procedures
  • Premise Inspection
  • Billing and Payment Processing

Timeline

Host/Kitchen Expeditor

Elsewhere Brewing
08.2021 - 01.2022

Barback

My Sister's Room
01.2020 - 03.2020

J.D. - Entertainment, Media, And Sports Law

Georgia State University

Bachelor of Arts - Political Science

University of Georgia
Courtney Taylor