COURTNEY THOMAS
Registered Behavior Technician
Whitley City,Kentucky
Summary
To advance my career in a position that will respect my ideas and judgement based on my merits and knowledge. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Caring and compassionate behavior therapist experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs. Registered Behavior Technician with three years of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Registered Behavior Technician
Lake Cumberland Pediatric Therapy
Somerset, KY
2022 - Current
- Cleaned and organized environment shaping and decreasing behaviors billing and collecting data entering data in database
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Registered Behavior Technician
All About Kids Early Learning
Liberty, KY
2022 - 2022
- Cleaned and organized environment shaping and decreasing behaviors billing and collecting data entering data in database
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Facilitated family meetings to discuss client progress and behavior plans.
- Assisted clients in identifying and setting goals to promote positive behavior development.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Learned specialized behavior approaches to implement behavioral strategies.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Developed and implemented reinforcement systems to encourage positive behaviors.
Registered Behavior Technician
Brighter Futures Counseling
Somerset, KY
2021 - 2021
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Worked as part of collaborative team to address changing needs of children and families.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Trained clients to apply appropriate social skills and behavior modification techniques.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Assisted clients in identifying and setting goals to promote positive behavior development.
- Educated parents and caregivers to apply appropriate behavior management techniques.
Legal Assistant to the Managing Partner
Jennifer Thomas Law Office, LLC
Somerset, KY
2019 - 2021
- Law office of jennifer thomas, llc cleaned office answered phones, greeted customers, scheduled appointments, and filed documents operated collecting balances on accounts writing legal documents entering database in computer
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Monitored changes in relevant laws to stay abreast of procedures and provide legal updates to clients.
- Prepared and managed attorney travel itineraries to optimize scheduling.
- Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Revised and finalized letters, briefs, and memos.
- Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
- Created spreadsheets to track client progress and document billable hours.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
- Reviewed Deed of Trust, Title Commitment and prior bankruptcies documents.
- Wrote and filed pleadings with [Type] court on schedule to maximize case success.
- Created weekly, monthly and quarterly expense reports.
- Contacted witnesses to testify under oath at court hearings.
- Generated leads to meet and exceed revenue goals by identifying new clients.
Server Manager
Milton's Burger Hut
Whitley City, KY
2016 - 2019
- Operated cash register and handled money delivered food to tables housekeeping worked window, delivered food to window, and handled cash
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Monitored server performance and provided feedback to enhance server delivery.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
- Enforced compliance with uniform and personal presentation standards.
- Liaised between servers and upper management to address issues and manage challenges.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
- Conducted performance evaluations to identify needed merit raises or disciplinary actions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maximized quality assurance by completing frequent line checks.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Coordinated with catering staff to deliver food services for special events and functions.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Developed unique events and special promotions to drive sales.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Purchased food and cultivated strong vendor relationships.
Education
High School Diploma -
Mccreary Central High School
Stearns, KY 2015 - 2019
Associate of Science - Psychology
University of The Cumberlands
Williamsburg, KY 2021 - Current
Skills
- Excellent customer service skillset
- Excellent computer skills
- Excellent co worker
- Excellent interpersonal communication skillset
- Excellent character judgement
- Student Behavior Management
- Development of Social Skills
- Behavioral Disorders
- Navigational Skills
- Positive Interactions
- Role Play Scenarios
- ABA Techniques
- Behavior Treatment Planning
- Community Health Center Credentialing
- Crisis Situations
- Educational Strategies
- Intervention Management
- Patient Behavior Monitoring
- Therapeutic Exercise
- Behavioral Analytics
- Data Collection
- Classical Conditioning
- Medication Administration
- Community Mental Health Programs
- Behavior Reduction Procedures
- Mental Health Assessments
- Fine Motor Skills
- Mental Health Support
- Interventions Understanding
- Behavioral Intervention Plans (BIP)
- Documentation Skills
- Skill Development
- Excellent customer service skillset
- Medication Identification
- Autism and Spectrum Disorders
- Interviewing Techniques
- Psychological Testing
- Program Improvements
- Dietary Guidelines
- Teaching Procedures
- Student Discipline
- Student Rapport-Building
- Psychosocial Assessments
- Social Skills Group Leadership
- Leadership Training
- Interactive Activities
- Classroom Instruction
- Positive Reinforcement Methods
- Constructive Feedback
- Group Therapy
- Skill-Building Support
- Behavior Improvements
- Functional Behavior Assessment
- Daily Logs
- Appointment Setting
- Community Involvement
- Maintain Records
- Best Practices and Standards
- Active Learning
- Recreational Activity Planning
- Patient and Family Education
- Communications
- Progress Documentation
- Professional Relationships
Accomplishments
- Former assistant coach at McCreary Central Highschool
- Former captain of McCreary Central Cheer Team extra-curiccular activites
- Babysitting:
- Miranda Nelson- 606-376-3354
- Babysat for six years
- Stephanie Spradlin- deceased
- Babysat for one year
- Melinda Perry- 606-310-6922
- Babysat for three years
- Kaylee Clark- 606-516-4488
- Babysat for three years
- 2
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balanceCareer advancementFlexible work hoursTimeline
Registered Behavior Technician
Lake Cumberland Pediatric Therapy
2022 - Current
Registered Behavior Technician
All About Kids Early Learning
2022 - 2022
Associate of Science - Psychology
University of The Cumberlands
2021 - Current
Registered Behavior Technician
Brighter Futures Counseling
2021 - 2021
Legal Assistant to the Managing Partner
Jennifer Thomas Law Office, LLC
2019 - 2021
Server Manager
Milton's Burger Hut
2016 - 2019
High School Diploma -
Mccreary Central High School
2015 - 2019
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