Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Tillman

Reidsville,GA

Summary

Dynamic professional with extensive experience in customer service and material handling at WebstaurantStore. Proven ability in shipment verification and effective communication, consistently enhancing customer satisfaction and operational efficiency. Skilled in problem-solving and data entry, adept at fostering strong relationships and resolving issues promptly.

Overview

5
5
years of professional experience

Work History

Material Handler/Packer

WebstaurantStore
Ellabell, GA
12.2024 - Current
  • Inspected materials upon receipt, identifying damages or defects promptly.
  • Maintained accurate inventory records for all received items.
  • Verified shipment accuracy against purchase orders and invoices.
  • Wrapped items securely with appropriate packing materials to prevent damage.
  • Recorded details of shipments, returns, and damages systematically.

Work From Home Agent

remote customer service
02.2022 - 09.2024
  • Answered incoming calls promptly, delivering accurate product and service information.
  • Processed orders according to established guidelines and timelines.
  • Utilized computer systems for account research to support informed decision-making.
  • Participated in weekly team meetings to review progress towards management goals.
  • Ensured provision of accurate, valid, and complete information through effective tools and methods.

Customer Service Representative

WFH
03.2020 - 12.2023
  • Delivered exceptional customer service to enhance customer satisfaction.
  • Cultivated strong relationships with customers through personalized assistance and support.
  • Resolved customer complaints promptly and efficiently, ensuring swift resolutions.
  • Maintained professionalism in interactions with difficult customers to foster positive experiences.

Education

High School Diploma -

Tattnal County High School
Reidsville, GA

Skills

  • Customer service
  • Computer literacy
  • Data entry
  • Shipment verification
  • Problem solving
  • Order processing
  • Effective communication
  • Production reporting
  • Material inspection

Timeline

Material Handler/Packer

WebstaurantStore
12.2024 - Current

Work From Home Agent

remote customer service
02.2022 - 09.2024

Customer Service Representative

WFH
03.2020 - 12.2023

High School Diploma -

Tattnal County High School

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