Dedicated and results-oriented professional with over a decade of tenure at Whataburger, demonstrating a consistent trajectory of growth from hourly team member to Store Manager and Operations Partner. A proven leader who prioritizes long-term organizational partnerships, I specialize in driving operational excellence, increasing profitability, and fostering high-performing teams. With a deep-rooted commitment to brand standards and sustainable growth, I leverage ten years of institutional knowledge to deliver exceptional guest experiences and strategic business results.
- Strategic financial management - financial acumen: beyond basic daily accounting, my experience as an operations partner involves analyzing profit and loss statements, managing significant budgets, and forecasting labor and food costs to drive long-term profitability
- Operational excellence and process optimization: demonstrating systemized thinking by developing and implementing standard operating procedures (SOPs) that improve efficiency, reduce waste, and ensure brand consistency across locations
- High-impact leadership and talent development: transitioning from an hourly employee to a partner shows that I can not only lead, but also identify and mentor future leaders, a valuable ability to build a supportive culture that lowers turnover and sustains a high-performing workforce
- Strategic problem solving and crisis management: A decade in high-volume operations like Whataburger proves the ability to remain composed under extreme pressure and solve complex logistical or interpersonal issues before they impact the business or brand reputation
- Relationship and partnership building: 10-year commitment highlighting a rare loyalty, this skill translates to managing essential long-term relationships with vendors, community stakeholders, and corporate headquarters to ensure the business's sustainable growth