Courtney Truskowski
Londonderry,NH
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Certifier
Southern New Hampshire Services
07.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Intake Worker
Southern New Hampshire Services
09.2023 - 07.2024
- Enhanced client satisfaction by conducting thorough intake interviews and gathering accurate information.
- Conducted effective follow-ups with clients after initial intake appointments, ensuring ongoing support and addressing any emerging needs or concerns.
- Developed strong rapport with clients from diverse backgrounds through cultural sensitivity and respect during the intake process.
- Increased case management effectiveness with timely data entry of client information into relevant systems.
Receptionist
Southern New Hampshire Services
02.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Housekeeping Team Leader
Merry Maids
06.2022 - 02.2023
- Coordinated household cleaning service operations and managed client relations.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Merchandising Manager
Dollar Tree
11.2019 - 06.2022
- Implemented innovative visual displays that captured attention and boosted sales significantly.
- Trained and supervised merchandising team members in best practices, improving overall performance.
- Evaluated merchandise assortment regularly to ensure alignment with consumer preferences and demands.
- Increased sales by developing and implementing successful merchandising strategies.
Bus Driver
Durham School Bus Services
09.2017 - 03.2020
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Education
Associate of Science - Early Childhood Special Education
Southern New Hampshire University
Manchester, NH06-2007
High School Diploma - Graduated with Honors
Exeter Area High School
Exeter, NH01.2005
Diploma - Marketing 2 year st, Graduated with High Honors, DECA
Seacoast School Of Technology
Exeter, NH01.2005
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Dependable and Responsible
- Organizational Skills
- Calm Under Pressure
- Verbal communication
- Organization and Time Management
- Multitasking Abilities
- Time Management
Timeline
Certifier
Southern New Hampshire Services
07.2024 - Current
Intake Worker
Southern New Hampshire Services
09.2023 - 07.2024
Receptionist
Southern New Hampshire Services
02.2023 - 09.2023
Housekeeping Team Leader
Merry Maids
06.2022 - 02.2023
Merchandising Manager
Dollar Tree
11.2019 - 06.2022
Bus Driver
Durham School Bus Services
09.2017 - 03.2020
High School Diploma - Graduated with Honors
Exeter Area High School
Diploma - Marketing 2 year st, Graduated with High Honors, DECA
Seacoast School Of Technology
Associate of Science - Early Childhood Special Education
Southern New Hampshire University
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