Courtney Vannatter
Downers Grove,IL
Summary
To seek and maintain a position as a medical assistant supervisor that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills and utilizes experience in the medical field.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Duly Health And Care
10.2022 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Taught patients on use of durable medical equipment, procedures, and care plan instructions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Medical Assistant
Derm Institute of Chicago
09.2021 - 09.2022
- Assisted in development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collected and prepared specimens by performing basic laboratory tests.
- Prepared and administered medications, including by intramuscular, intradermal, and subcutaneous injections-including steroid, and anesthetic as directed by physician or other licensed provider (e.g., nurse practitioner or physician assistant).
Patient Care Technician
Shirley Ryan Ability Lab
09.2019 - 09.2021
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in a healthcare setting.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Reduced stress for patients and families through effective communication and empathetic support.
- Facilitated personal hygiene management, feeding and ambulation.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Massage Therapist
Equinox
12.2014 - 09.2019
- Planned customized massages based on client's needs.
- Provided a pleasant and enjoyable experience for the client by always being friendly, helpful, informative, and passionate.
- Executed various massage techniques and modalities.
- Consistently developed repeat business.
Physical Therapy Aide
Athletico
03.2015 - 10.2015
- Assisted physical therapists in implementing patient care plans.
- Performed administrative duties such as answering phones, scheduling patients, and processing billing.
- Worked with various levels of injuries and illnesses to help patients alleviate pain and regain strength and range of motion.
- Delivered treatment techniques (e. Ultrasound or Electric Stimulation)
- Ensured clean and tidy treatment areas.
Education
Certified Nursing Assistant -
International Career Institute
Lincolnwood, IL08.2018
Certification - State Board
Ann Arbor Institute of Massage Therapy
Ann Arbor, MI09.2017
B.S. in Kinesiology -
Michigan State University
East Lansing, MI05.2014
Skills
- Complex problem-solving and critical thinking
- Compassionate patient-focused care
- Clear and direct communication
- Management of supplies and ordering
- Electronic Health Records
- First Aid and CPR
Certification
- Massage Therapist
- CPR Certification
- CNA
- Massage Therapy License
- BLS Certification
Timeline
Medical Assistant
Duly Health And Care
10.2022 - Current
Medical Assistant
Derm Institute of Chicago
09.2021 - 09.2022
Patient Care Technician
Shirley Ryan Ability Lab
09.2019 - 09.2021
Physical Therapy Aide
Athletico
03.2015 - 10.2015
Massage Therapist
Equinox
12.2014 - 09.2019
Certified Nursing Assistant -
International Career Institute
Certification - State Board
Ann Arbor Institute of Massage Therapy
B.S. in Kinesiology -
Michigan State University
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