Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Courtney Villasenor

Huntington Beach,CA

Summary

Dynamic Executive Assistant with a proven track record at Branches HB, excelling in office management and executive support. Expert in calendar planning and problem-solving, I streamlined operations and enhanced communication, ensuring timely project completion. Recognized for building strong relationships and maintaining confidentiality while managing sensitive information effectively.

Overview

8
8
years of professional experience

Work History

Executive Assistant

Branches HB
01.2023 - Current
  • Managed executive calendars, scheduling meetings and coordinating travel arrangements efficiently.
  • Prepared detailed agendas and meeting notes to enhance communication and follow-up processes.
  • Streamlined office operations by implementing new filing systems for improved document retrieval.
  • Assisted in project coordination, ensuring timely completion of tasks and adherence to deadlines.
  • Organized company events, managing logistics and vendor relations to ensure successful execution.
  • Handled confidential and sensitive information with discretion and tact.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Answered high volume of phone calls and email inquiries.

Hairstylist

Porcelain Hair Studio
01.2018 - Current
  • Provided personalized consultations to determine client preferences and hair care needs.
  • Executed a variety of cutting, coloring, and styling techniques to achieve desired results.
  • Developed strong client relationships through exceptional customer service and follow-up communication.
  • Implemented efficient scheduling practices to optimize appointment flow and reduce wait times.
  • Maintained a clean, organized work environment in compliance with health and safety regulations.
  • Recommended hair care products tailored to individual client needs, enhancing overall satisfaction.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.

Salon Manager

Porcelain Hair Studio
01.2018 - 01.2019
  • Supervised daily operations to ensure exceptional client experiences and salon efficiency.
  • Developed staff training programs to enhance service quality and technical skills.
  • Implemented inventory management systems to optimize product availability and reduce costs.
  • Streamlined appointment scheduling processes, improving customer satisfaction and retention rates.
  • Managed cash flow, business transactions, banking, and accounting processes.

Education

Cosmetology

Milan Beauty School
Fresno, CA
06-2009

GED -

Fountain Valley High School
Fountain Valley, CA
05-2008

Skills

  • Executive support
  • Administrative support
  • Office management
  • Strong problem solver
  • Schedule & calendar planning
  • Office administration

Interests

I am a part time cheer coach at Huntington Beach High school, 4 days a week! I have a passion for these girls and being a mentor to them during this time in their life!

  • Dancing
  • Gym Workouts


Outside of work I spend my time with my husband and 3 kids doing all the family things and living our weekends at the fields for sports!

Timeline

Executive Assistant

Branches HB
01.2023 - Current

Hairstylist

Porcelain Hair Studio
01.2018 - Current

Salon Manager

Porcelain Hair Studio
01.2018 - 01.2019

Cosmetology

Milan Beauty School

GED -

Fountain Valley High School