Courtney Wall
Mount Pleasant,MI
Summary
Experienced service professional with experience in high-traffic locations. Expertise includes specialized drink recipes and smoothie-making. Consistently contributes to team success with dedication to quality products and customer satisfaction. Picked up the phones for customers and answered any questions they had.
Overview
1
1
year of professional experience
Work History
Tropical Smoothie Cafe
Joyce Carroll
Waterford, MI
08.2021 - 08.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Provide excellent quality services.
Education
High School Diploma -
Central Michigan University
Mount Pleasant, MI05.2026
High School Diploma -
Waterford Kettering High School
Waterford Mi 06.2022
Skills
- Cooperative Attitude
- Feedback Acceptance
- Price Identification
- Customer Relations
- Guest Satisfaction
- Promoting Loyalty
- Wrapping and Boxing
- Positive Interactions
Accomplishments
I graduated high school with over a 3.6 (Magna Cum Laude), I was in link crew which helps the incoming freshmen adapt to the new school environment I am Majoring in Sociology: Social and Criminal Justice Studies, with a minor in Psychology.
Timeline
Tropical Smoothie Cafe
Joyce Carroll
08.2021 - 08.2022
High School Diploma -
Central Michigan University
High School Diploma -
Waterford Kettering High School
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