Courtney Walz
Sebeka Public School
Verndale,MN
2027
years of professional experience
Detail-oriented professional with a versatile background in classroom support and front desk operations. Demonstrated strengths in time management and team collaboration, ready to leverage expertise in enhancing educational experiences and student behavior management.
Work History
Paraprofessional
4 Years 7 Months- Implemented individualized education plans, ensuring compliance with student needs and goals.
- Monitored student behavior and academic progress, providing feedback to educators for improvement strategies.
- Supported classroom instruction by assisting teachers with lesson plans and student engagement.
- Facilitated small group activities, enhancing peer interaction and collaborative learning experiences.
Front Desk Receptionist
- Greeted and assisted guests upon arrival, ensuring a welcoming atmosphere.
- Managed phone inquiries, providing accurate information and addressing concerns efficiently.
- Coordinated reservations and check-ins using hotel management software to streamline processes.
- Maintained cleanliness and organization of front desk area for optimal guest experience.
Waitress
- Provided exceptional customer service to enhance guest dining experiences.
- Managed multiple tables efficiently, maintaining high levels of customer satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Assisted in training new staff on restaurant procedures and service standards.
- Processed payments accurately using point-of-sale systems to streamline transactions.
- Resolved guest complaints promptly, ensuring positive resolutions and repeat business.
- Maintained cleanliness and organization of dining areas to meet health standards.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma
- Extracurricular Activities: Volleyball, Track and Field
Skills
Special needs support
Behavior management
Instructional support
Student engagement
Group assistance
Documentation
Time management
Attention to detail
Strong multitasking
Effective communication
Listening skills
Team collaboration
Patient
Timeline
Paraprofessional
Sebeka Public School
01.2022 - CurrentRead More
Front Desk Receptionist
Thumper Pond Resort
2020 - 2021Read More
Waitress
Thumper Pond Resort- Willy T's
2018 - 2020Read More
Ulen Hitterdal
High School Diploma
Read More