Courtney Welch
St. Petersburg,FL
Summary
Strategic, forward-thinking executive partner and human resources professional who is personable, energetic, and a collaborative out-of-the-box thinker who can grease the wheels, rally the troops, make the tough decisions and do it with a smile. As an executive assistant and office manager, posses a laser sharp skill set that includes seeing around corners, embracing chaos, and balancing change and structure seamlessly. A communication juggernaut with dogged resourcefulness who brings positivism and tenacity to even the most stressful of situations. By demonstrating solid business acumen, cross-functional capable leadership, and decidedly intuitive people skills, the result that is produced is a progressive, efficient, and productive work environment.
Overview
11
11
years of professional experience
Work History
Human Resources Program Manager & Business Partner
TPI Composites Inc
11.2019 - Current
- Created programs to reduce turnover and improve employee engagement in daily business process.
- Streamlined HR processes for increased efficiency, resulting in reduced administrative workload.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Managed all global mobility and immigration matters
- Managed conflict resolution processes to maintain a harmonious workplace atmosphere, ensuring swift resolutions to disputes among employees.
- Facilitated successful onboarding experiences for new hires, leading to improved productivity and job satisfaction.
- Coordinated employee engagement events to foster a positive work environment and strengthen team dynamics.
- Spearheaded change management efforts during periods of organizational restructuring or mergers, minimizing disruption to daily operations while maintaining employee morale.
- Partnered with senior leadership to develop strategic HR initiatives in line with the company''s mission and vision.
- Evaluated existing policies and procedures for compliance with federal and state regulations, mitigating potential legal risks associated with non-compliance issues.
- Improved employee satisfaction by developing and implementing comprehensive HR programs.
Executive Assistant to the SVP of Human Resources
ON Semiconductor Corp
11.2018 - 08.2019
- Reduced SVP''s workload, allowing increased focus on strategic initiatives, through effective delegation of tasks to appropriate team members.
- Ensured seamless event planning for conferences, meetings, and presentations with meticulous attention to detail in logistics coordination.
- Expedited resolution of administrative issues by liaising directly with internal stakeholders and external partners as needed.
- Increased accuracy in expense reporting by meticulously tracking receipts and reconciling all expenditures monthly.
- Coordinated international travel arrangements for the SVP ensuring seamless transportation, accommodations, and itinerary planning.
- Streamlined executive scheduling by proactively managing calendar appointments and travel arrangements.
- Streamlined meeting preparation with thorough research, agenda development, and distribution of pre-read materials ahead of time.
Executive Assistant to the COO, SVP of Global Human Resources and Operations
TPI Composites
11.2016 - 11.2018
- Worked with six top executives (including the Chief Operating Officer, SVP of Global HR and CSR, SVP of NA Ops and VP of Global Supply Chain) to resolve problems, improve operations and provide exceptional customer service
- Coordination of multiple calendars, domestic/international travel planning, expense reports and financial data compilation, drafting internal and external communications for associates and stakeholders with international scope, onsite and offsite large-scale meeting planning and logistics, office management and vendor coordination
- Human Resources focus with responsibilities including training, research, applicant screening, interview scheduling, processing, and coordinating new hire paperwork and orientation, background checks and pre-employment drug screens, travel document acquisition, international invitations, and employee perks program management.
Associate Implementation Manager-Employee Benefits
LifeLock
11.2014 - 11.2016
- Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
- Presented project updates to senior leadership, highlighting successes and addressing challenges with proposed solutions, ensuring ongoing support for the implementation teams's efforts. Responsible for the activities, processes, and interactions with LifeLock Reseller and/or Third-Party Administration (TPA) vendors
- Ensured enrollment platforms compatibility, collaborate with clients and marketing to provide company branded collateral to generate employee interest for voluntary programs and communicate offerings for employee paid program, assist in revenue forecasting, deploy and maintain enrollment plans for new Employer Groups
- Served in a project management capacity to coordinate requirements with cross-functional departments within to enable a smooth enrollment process for new clients and to address any unique needs for the employer.
Executive Assistant to the CSO & Sales & Marketing
Lifelock
07.2013 - 11.2016
- Executive Assistant to Chief Strategy Officer overseeing the Partner Organization, Business Strategy, Enterprise Sales & Alliances & ID Analytics
- Supported company executives and their departments (75+employees), calendar/meeting management, arranged travel, expense reports, organized, and executed large-scale onsite and offsite events
- Managed requisitions and contracts, performed project management over site, company suite/ticket manager and employee incentive program oversight and implementation.
Education
B.S. Public Administration -
Northern Arizona University
Flagstaff, AZ05.2014
AA Business Administration -
Chandler Gilbert Community College
Chandler, AZ05.2012
Skills
- Human Resources Business Partner
- C- Suite Executive Business Partner
- HR Policies Implementation
- Employee Relations Oversight
- Hiring and Onboarding
- Problem-Solving
- Adaptability
- Customer Service
- Communication
- Attention to Detail
- Effective Time Management
- Leadership and Teamwork
- Google Suite
- Microsoft Office
- Expense Reporting
- Domestic & International Travel Planning
- Event Planning & Team Building
Timeline
Human Resources Program Manager & Business Partner
TPI Composites Inc
11.2019 - Current
Executive Assistant to the SVP of Human Resources
ON Semiconductor Corp
11.2018 - 08.2019
Executive Assistant to the COO, SVP of Global Human Resources and Operations
TPI Composites
11.2016 - 11.2018
Associate Implementation Manager-Employee Benefits
LifeLock
11.2014 - 11.2016
Executive Assistant to the CSO & Sales & Marketing
Lifelock
07.2013 - 11.2016
B.S. Public Administration -
Northern Arizona University
AA Business Administration -
Chandler Gilbert Community College
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