Barbara Kirby
St. Petersburg,FL
Summary
Results-driven professional with extensive experience in customer service and accounts management. Known for attention to detail and financial accuracy, contributing to streamlined operations and enhanced guest satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Guest Service Representative
AC Hotel by Marriott
Saint Petersburg, FL
11.2022 - 03.2025
- Facilitated guest check-in and check-out processes to ensure seamless experiences.
- Managed reservation procedures, including cancellations and accommodating walk-in guests.
- Handled guest billing efficiently to maintain accurate financial records.
- Cultivated strong rapport with returning guests, encouraging loyalty and repeat business.
Accounts Receivable Clerk
Jb Flooring Carpets
Saint Petersburg, FL
05.2016 - 08.2022
- Executed purchasing and special orders within Recipient Financial Management System.
- Administered payments and sales order invoices accurately.
- Updated monthly inventory to reflect current stock levels.
Barbara's Cleaning Services
Sole Proprietor
Saint Petersburg, FL
10.2009 - 07.2022
- Cultivated strong professional relationships with clients, driving repeat business and referrals.
- Delivered exceptional customer service by promptly addressing client concerns and issues.
Office Manager
Inter Philam Diagnostic Drug Center
, Philippines
1995 - 2022
- Secured specimen supplies and documents at collection site.
- Verified patient identities to ensure accurate processing.
- Restricted access to unauthorized personnel during specimen collection.
Marketing Assistant
IBM
, Philippines
1992 - 1995
- Oversaw management of corporate fleet accounts to optimize operational efficiency.
- Organized and executed corporate events, enhancing company visibility and engagement.
Education
Bachelor of Science -
Saint Paul University
Philippines04-2015
Skills
- Critical thinking and analysis
- Effective communication
- Management and leadership
- Record keeping and organization
- Administrative support
Certification
Southern Technical Institute
Timeline
Guest Service Representative
AC Hotel by Marriott
11.2022 - 03.2025
Accounts Receivable Clerk
Jb Flooring Carpets
05.2016 - 08.2022
Barbara's Cleaning Services
Sole Proprietor
10.2009 - 07.2022
Office Manager
Inter Philam Diagnostic Drug Center
1995 - 2022
Marketing Assistant
IBM
1992 - 1995
Bachelor of Science -
Saint Paul University