Catherine Collum
Morris Plains ,NJ
Summary
Ambitious and enterprising professional with strong communication skills and passion or delivering exceptional guest experiences. Known for her positive attitude, ability to connect with diverse clientele, and drive to exceed service expectations.
Overview
4
4
years of professional experience
Work History
Guest Service Representative
Nothing Bundt Cakes
Morristown, NJ
01.2024 - Current
- Took customers' orders accurately and efficiently.
- Answered phone calls promptly and demonstrated clear communication skills while taking orders, modifying orders, and answering customer questions.
- Adhered to company standards for guest satisfaction, ensuring an enjoyable experience for all guests.
- Maintained a clean and organized workspace.
- Arrived on time and completed all necessary tasks before the end of shift.
- Developed a strong understanding of company policy and procedure.
Youth Mentor Volunteer
Pathways for Exceptional Children
Montville, NJ
09.2020 - 05.2024
- Taught children how to code and build robots out of Lego.
- Mentored children with disabilities who played on soccer and football teams.
- Provided guidance and support to mentees, helping them develop their skillset and reach their goals.
- Served as a positive role model to mentees requiring guidance.
Education
Bachelor of Science - Pharmaceutical Sciences
Northeastern University
Boston05-2028
High School Diploma -
Villa Walsh Academy
Morristown 06-2024
Skills
- Critical thinking skills
- Adaptability and flexibility
- Analytical Thinking
- Teamwork and Collaboration
- Problem-solving abilities
- Strong work ethic
Timeline
Guest Service Representative
Nothing Bundt Cakes
01.2024 - Current
Youth Mentor Volunteer
Pathways for Exceptional Children
09.2020 - 05.2024
Bachelor of Science - Pharmaceutical Sciences
Northeastern University
High School Diploma -
Villa Walsh Academy
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