Joan Johnston
Sevierville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Guest Service Representative
Timber Tops and Amazing Views, Edencrest Vacation Rentals, Pigeon
Sevierville, TN
09.2022 - 03.2023
- Answering telephones, routing calls as required, Issuing room keys, Transmitting, and receiving messages, Keep records of occupied rooms and guest accounts, making and confirming reservations, Lost and found maintenance, Reservations
- 10 Key, 30 WPM, Microsoft Word, Power Point, Excel, Copier/Fax Machine, Brightside, Tracks, Google Docs
Inhouse Admin
Westgate Resort
Gatlinburg
06.2021 - 10.2021
- Answering multi-line phone, Any special requests from the upper management, Run reports for management, Processing Deals, Inventory, Process credit cards, Closing out surveys, Tour Counts, Make sure the total numbers are given to GM or Dir
- Of sales at then end of the day
- 10 Key, 30 WPM, Microsoft word, Power Point, Excel, Copier/Fax Machine
Business Manager
Code 3 Uniforms
Elko, NV
10.2009 - 10.2020
- Account Payable, Account Receivable/Payable, Purchasing, Receiving, Production Management, Customer Care, Personal Management, Money Handling, Data Entry, Payroll, Quality Control
- Work closely with law enforcement, ambulance, and professional people
- 10 Key, 30 WPM, QuickBooks, Point of Sale, Microsoft Word, Power Point, Excel
Education
Associates of Arts -
University Of Phoenix
01.2012
Spring Creek High School
06.1996
Skills
- Supervision & Leadership
- Friendly, Positive Attitude
- Customer Service
- Critical Thinking
References
References:
Barbara Landon: 775-934-4205 1116 Hideaway Lane, Kodak, TN 37764 Owner of Code 3 Uniforms
Terie Robertson: 775-340-4182 415 Flower Drive, Elko, NV Celebrate Recovery Leader/Co-worker
Amanda Crossway: 904-655-8957 1198 Wears Valley Road, Pigeon Forge, TN 37863 Co-worker
Timeline
Guest Service Representative
Timber Tops and Amazing Views, Edencrest Vacation Rentals, Pigeon
09.2022 - 03.2023
Inhouse Admin
Westgate Resort
06.2021 - 10.2021
Business Manager
Code 3 Uniforms
10.2009 - 10.2020
Associates of Arts -
University Of Phoenix
Spring Creek High School
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