Summary
Overview
Work History
Education
Skills
Timeline
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Courtney White

Highland Park,IL

Summary

Results-oriented Patient Care Coordinator with over 10 years of aesthetic experience producing outstanding results and strong revenue growth. Successful closing sales quickly and securing repeat business. Motivated and respected professional with excellent communication and negotiation skills.

Overview

9
9
years of professional experience

Work History

Patient Care Coordinator

Pryor Health North Shore
11.2021 - Current
  • Point person taking provider treatment plan to client, converting into sales KPIs while exceeding expectations
  • Between 131%-278% monthly growth since date of hire
  • Active objection prevention to gain commitment and close
  • Meticulous management of pipeline to ensure client retention

Sales and Operations Consultant

Ideal Image
01.2017 - 11.2021
  • Monitor team performance to assess training requirements and areas in need of improvement
  • Delivered business strategy and procedures to improve operational quality of sales within clinics
  • Detrimental in increasing center conversion and clinic operations -average increase per center visit 35%- Maintained a 68% close rate personally and 35% increase to existing business sales while mentoring
  • Resolve customer issues and escalations while maintaining positive rapport with clientele

Lead Sales Consutant

Skin Deep Medical Spa
09.2014 - 12.2016
  • Top Sales Performer consistently out producing sales objectives
  • Produce sales revenue via consultative sales to overcome quarterly thresholds on aesthetic services
  • Ability to provide exceptional customer service to clients utilizing education and results for retention
  • Increased under performing modalities by 27%

Education

Associate of Arts -

Cuyahoga Community College
Cleveland, OH

Cosmetic Therapy

South Eastern School of Electrology
Lexington, KY

Aesthetic Manager

Inner State Beauty School
Cleveland, OH

Skills

  • Ability to effectively structure conversation to unveil true customer needs, apply products and services to increase customer loyalty and satisfaction
  • Powerful demonstration and communication skills
  • Network development
  • Efficient account servicing driving profitable growth
  • Implement outreach initiatives to gain new client relationships

Timeline

Patient Care Coordinator

Pryor Health North Shore
11.2021 - Current

Sales and Operations Consultant

Ideal Image
01.2017 - 11.2021

Lead Sales Consutant

Skin Deep Medical Spa
09.2014 - 12.2016

Associate of Arts -

Cuyahoga Community College

Cosmetic Therapy

South Eastern School of Electrology

Aesthetic Manager

Inner State Beauty School

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Courtney White