Courtney White

Work closely with various members of the turnaround team providing FEL/Execution/Post turnaround cost support.
• Send communications to outside contractors regarding vendor expectations during scheduled site outages.
• Review daily vendor reports that consist of reported headcount and accumulated cost for turnaround involvement.
• Build master resource plan to identify all resources (direct/indirect) needed for turnaround support, rates of all crafts, duration of support.
• Manage turnaround cost tool daily aiding in the effort of projecting turnaround charges.
• Monitoring the turnaround cost center.
• Create dashboard identifying all charges that are expected to settle against turnaround accounts. This report displays recharge and total direct.
• Communicate bi-weekly cost status of turnaround to TAM, TL, OL, PL
• Work with cost account; submit monthly accruals, verify cost is settling in correct accounts
• SAP, Excel, Word, Platinum/IPS, PowerPoint user
Mentor to new hires and conduct cost training on all tools/procedures
• Responsible for assigning cost personnel to specific turnarounds
• Lead monthly forecasting; continuous training until fully implemented
• Manage Front-End Loading dashboard, alongside Sr. Scheduler, to identify high level view of cost/schedule resources aligned to specific turnarounds for the year
• Assist other roles with troubleshooting and filling in gaps
• Support Gulf coast turnarounds in cost function
• Lead/Facilitate meetings regarding cost and resources
• Implement CEC turnaround cost support at SRO
• Adhere to turnaround OD
• Lead team building initiatives
• Work with other cost groups at other sites to leverage best practices.

• Site Inclusion Focal Point
• Power to Influence; coached 3 events
• ETH GAAN Co-SIL
• ETH WIN steering team
• IFL Network

• Calibrated various instrumentation including level, temperature, pressure, and flow transmitters to ensure accurate readings and proper functioning.
  Removed and installed automatic valves in the unit, maintaining operational efficiency and safety standards.
• Conducted thorough overhauls of valves in central shops, enhancing performance and extending equipment lifespan.
• Overhauled electrical starters, ensuring reliable operation and minimizing downtime.
• Troubleshot instrumentation and electrical (I/E) related equipment, identifying and resolving issues to maintain system integrity.
• Utilized I&E specific test equipment including ohm meters, Fluke 117, Fluke 54-2, Fluke 717, and megger for accurate diagnostics and maintenance.
• Read and interpreted Piping and Instrumentation Diagrams (P&ID) for effective troubleshooting and maintenance planning.
  Updated shift logs during VAMAC campaign, ensuring accurate and timely documentation of activities and issues.
• Completed CPR/AED training, ensuring readiness to respond to emergencies.
  Obtained PIT (Powered Industrial Truck) certification, demonstrating capability to operate industrial trucks safely.
  Stayed up to date with computer-based training, continuously improving knowledge and skills.
• Master Data Resource (SAP). Created equipment records, maintenance plans, functional locations, and Bills of Materials (BOMs) in SAP, ensuring comprehensive and organized data management for maintenance activities.
  

• Supervised a team of over 10 stock employees, coordinating daily tasks to ensure efficient processing of incoming deliveries and timely replenishment of the sales floor.
• Provided training and guidance to new and existing team members, fostering a collaborative and productive work environment.
• Managed inventory flow from receipt to sales floor placement, ensuring accurate stock levels and minimizing shrinkage.
• Conducted regular inventory audits and cycle counts, identifying discrepancies and implementing corrective actions to maintain inventory accuracy.
• treamlined stockroom operations, optimizing space utilization and workflow to enhance productivity and reduce processing times.
• Collaborated with store management to develop and implement best practices for inventory handling and stockroom organization.
• Worked closely with sales associates to ensure the sales floor was consistently well-stocked and visually appealing, contributing to an enhanced customer shopping experience.
• Assisted in merchandising and promotional activities, aligning stock levels with sales strategies and marketing campaigns.
• Achieved personal and store sales goals by delivering exceptional customer service, providing product knowledge, and assisting customers with their inquiries and purchases.
  Resolved customer issues promptly and effectively, ensuring a positive shopping experience and fostering customer loyalty.
• Monitored team performance against established metrics, providing feedback and implementing improvement plans as necessary to achieve operational goals.
• Conducted regular team meetings to communicate priorities, address challenges, and celebrate successes.
  

• Supervised and supported a team of administrative and maintenance staff, ensuring the effective management of tenant needs and property upkeep for a complex comprising 120 units.
• Conducted regular staff meetings, provided ongoing training, and fostered a collaborative work environment to enhance team performance and tenant satisfaction.
• Coordinated efficient move-outs and move-ins, minimizing vacancy periods and ensuring all units were occupied promptly.
• Facilitated lease agreements, renewals, and tenant orientations, ensuring compliance with property policies and regulations.
• Addressed tenant concerns and maintenance requests promptly, enhancing resident satisfaction and retention.
• Initiated and managed legal actions against non-compliant residents, including evictions and lease violations, adhering to local housing laws and regulations.
• Maintained accurate and detailed records of all legal proceedings and tenant communications, ensuring transparency and accountability.
• Oversaw property maintenance activities, coordinating repairs, inspections, and preventive maintenance to ensure a safe and well-maintained living environment.
• Worked closely with maintenance staff and external contractors to address repair issues and improve property conditions.
• Managed property finances, including budgeting, rent collection, and expense tracking, ensuring financial stability and profitability.
• Prepared and submitted regular financial reports to property owners and stakeholders, providing insights and recommendations for property improvements.
• Organized community events and initiatives to foster a sense of community and improve the quality of life for residents.
• Collaborated with local organizations and agencies to provide additional resources and support for low-income tenants.