Courtney Whitt
Overview
6
6
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
Northwest Colorado Health
06.2023 - 02.2024
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
Activity Director/Administration Assistant
Sandrock Care And Rehabilitation
09.2021 - 09.2023
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Developed and lead intergenerational activities to encourage mental agility of patients.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Activity Assistant Coordinator/CNA
Tri County Rehabilitation
04.2019 - 09.2021
- Increased overall satisfaction of participants by implementing feedback from evaluations and adjusting program components accordingly.
- Created detailed progress reports for each participant, highlighting their accomplishments and identifying areas for potential growth in future sessions.
- Helped coordinate and facilitate [Type] events, providing thorough help for tasks.
- Promoted qualities such as leadership, physical activity and personal self-esteem with diverse and robust activity program.
- Facilitated special programs such as music and memory activities.
- Developed comprehensive training materials for new staff members, ensuring consistency in program delivery across all activity areas.
- Established a safe environment for all participants by enforcing rules and guidelines consistently throughout each activity session.
- Oversaw inventory management process, maintaining adequate supplies while minimizing waste and controlling costs effectively.
Cross City Rehabilitation
Maxim Healthcare
10.2018 - 04.2019
- Provided valuable input during the evaluation and implementation of new laboratory technologies to optimize workflow efficiency and improve overall quality levels.
- Reduced turnaround time for test results by maintaining a clean and organized work environment, ensuring efficient workflow.
- Assisted pathologists in accurate diagnosis, effectively performing tissue embedding and sectioning techniques.
- Improved sample integrity with meticulous attention to detail in gross examination and dissection procedures.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Cashier Manager
Kings Gas
01.2018 - 10.2018
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
Education
Associate of Arts - Business Administration And Management
Colorado Northwestern Community College
Rangely, CO12.2027
High School Diploma -
Dixie County High School
Cross City, FL06.2014
Skills
- Care Plan
- Office management
- State regulations knowledge
- Marketing
- Telecommunications
- Leadership
- Organizational Skills
- Microsoft Window Skills
- Computer Skills
- Social Media Management
- Senior Care
- Active Directory
Certification
- CNA - Certified Nursing Assistant
- NCCAP
- CPR Certification
- Medication Administration Certification
- Safe Serve
- TIPS
- Drivers License
Timeline
Elderly Caregiver
Northwest Colorado Health
06.2023 - 02.2024
Activity Director/Administration Assistant
Sandrock Care And Rehabilitation
09.2021 - 09.2023
Activity Assistant Coordinator/CNA
Tri County Rehabilitation
04.2019 - 09.2021
Cross City Rehabilitation
Maxim Healthcare
10.2018 - 04.2019
Cashier Manager
Kings Gas
01.2018 - 10.2018
Associate of Arts - Business Administration And Management
Colorado Northwestern Community College
High School Diploma -
Dixie County High School
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