Courtney Williams
Norfolk,Va
Summary
Dynamic professional with a robust background in customer interactions and service solutions, dedicated to enhancing customer satisfaction and loyalty. Expertise in conflict resolution, communication, and problem-solving drives effective outcomes and fosters strong relationships. Proven collaborator who adapts seamlessly to evolving needs while consistently delivering results through efficient and empathetic service. Recognized for reliability and a proactive approach to achieving both customer and organizational goals, ensuring a positive impact on overall performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Yomen
US Navy
11.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed and maintained official correspondence, reports, and classified documents in accordance with Navy regulations and security protocols.
- Prepared, routed, and tracked legal, personnel, and administrative documents to ensure compliance with Navy standards.
- Coordinated travel arrangements, transfers, and separations for personnel, reducing processing errors and improving efficiency.
- Oversaw records management, including service records, evaluations, and awards for 425 sailors.
Aviation Boatswain’s Mate (ABE)
United States Navy
10.2019 - 11.2024
- Trained and mentored 10 junior personnel in aircraft handling procedures, emergency response protocols, and operational safety.
- Coordinated aircraft movement on the flight deck, ensuring minimal downtime and maximizing operational readiness.
- Dedicated and detail-oriented professional with experience in logistics and hazardous materials management
- Managed the procurement and distribution of hazardous materials while ensuring compliance with local, state, and federal regulations, including OSHA and EPA standards
- Conducted regular safety training sessions on hazardous materials handling.
- Maintained accurate records of hazardous material shipments, including Material Safety Data Sheets (MSDS) and compliance documentation.
Education
High school -
St. Clair High school
St. Clair, MO05.2019
Associate of Science - Physical Therapy Assistant
Tidewater Community College
Norfolk, VA05-2028
Skills
- Strong knowledge of aviation safety protocols and emergency procedures
- Excellent communication and leadership abilities
- Inventory Management & Control
- Supply Chain Optimization
- Safety Training & Protocols
- Effective Communication & Team Collaboration
- Customer service
- Microsoft Excel
- Microsoft outlook
- Paperwork processing
- Attention to detail
Certification
- Aviation Boatswain’s Mate (ABE) Class A School, 2020
- First Aid & CPR Certification
- HAZMAT Transportation Certification
- TAD Hazmat/Supply 2020
- Command Pay and Personnel Administrator (CPPA), U.S. Navy
- Cyber Awareness Challenge, DoD
Timeline
Yomen
US Navy
11.2024 - Current
Aviation Boatswain’s Mate (ABE)
United States Navy
10.2019 - 11.2024
High school -
St. Clair High school
Associate of Science - Physical Therapy Assistant
Tidewater Community College
Similar Profiles
Jonathan SalinasJonathan Salinas
Aviation Support Equipment Technician at US NavyAviation Support Equipment Technician at US Navy
Steven ShawSteven Shaw
Information Systems Technician Instructor at US NavyInformation Systems Technician Instructor at US Navy
Irving UbriIrving Ubri
Fire Controlman Instructor at US NavyFire Controlman Instructor at US Navy
Liam McKeanLiam McKean
US Navy Damage Controlman (Fire/Hazmat/CBRN Spec) at US NavyUS Navy Damage Controlman (Fire/Hazmat/CBRN Spec) at US Navy
NauTica HillNauTica Hill
Customer Service Representative 1 at Sentara HealthcareCustomer Service Representative 1 at Sentara Healthcare