Courtney Wise
4215 Academy Cove, Apt 103, Wilmington,NC
Summary
Resourceful professional with experience in Education, Human Services, and Customer Service. Skilled in communication, documentation, coordination, and client relations. Demonstrates strong organizational abilities and maintains compliance with policies while fostering trust with individuals and families.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Teacher
Classical Charter School
Leland, NC
07.2023 - Current
- Delivered standards-aligned instruction, fostering student engagement and academic growth in a structured classical education environment
- Maintained high academic and behavioral expectations, promoting a positive learning atmosphere through consistent classroom management
- Assessed student progress and documented performance, tailoring support to meet individualized learning goals effectively
- Engaged with families through regular communication about student progress and needs with families regarding student achievement and development
- Collaborated with colleagues and administrators to support student success and school initiatives
Cake Decorator / Bakery Associate
Lowe’s Foods
Bolivia, NC
08.2021 - 07.2023
- Designed and decorated custom cakes according to customer specifications
- Demonstrated creativity, attention to detail, and time management in a fast-paced setting
- Provided support to customers by addressing inquiries and processing orders while ensuring timely completion of orders and production goals
- Maintained food safety, sanitation, and quality assurance standards
Permitter
A to Z Builders LLC
Bolivia, NC
04.2021 - 07.2021
- Coordinated with county permitting offices, inspectors, and project stakeholders to streamline communication and expedite permit processing
- Prepared and submitted building, electrical, plumbing, and zoning permit applications to ensure compliance with local regulations
- Managed HOA applications and regulatory documentation to facilitate timely project approvals
- Maintained accurate records and tracked permit status throughout project timelines
Head Cashier
Lowe’s Home Improvement
Greenville, NC
11.2018 - 03.2021
- Managed cash handling, register reconciliation, and closing procedures
- Trained and supervised front-end associates to enhance team performance and service quality
- Coordinated scheduling and provided daily operational support to optimize front-end efficiency
- Organized records and delivered exceptional customer service to foster positive customer experiences
Caregiver
Comfort Keepers
Wilmington, NC
01.2018 - 08.2018
- Promoted a safe, structured, and compassionate environment for clients
- Provided companionship and assistance with daily living activities.
- Supported medication reminders and transportation to appointments
- Maintained accurate documentation and communication regarding client needs
Education
Certificate - Certified Nursing Assistant
Cape Fear Community College
Wilmington, NC07-2026
Bachelor of Science - Biology
East Carolina University
Greenville, NC05-2021
Skills
- Client and family communication
- Patient care
- Classroom management
- Conflict resolution
- Documentation and record management
- Regulatory compliance
- Behavioral support and de-escalation
- Organization and time management
- Team collaboration
- Needs assessment and observation
- Customer service excellence
- Professional boundaries and confidentiality
- Technology and office software
- Cultural sensitivity and rapport building
- Partially bilingual in Spanish
Certification
- BLS Certified, American Heart Association, 06/26
- Certified Nursing Assistant, 07/26
Timeline
Teacher
Classical Charter School
07.2023 - Current
Cake Decorator / Bakery Associate
Lowe’s Foods
08.2021 - 07.2023
Permitter
A to Z Builders LLC
04.2021 - 07.2021
Head Cashier
Lowe’s Home Improvement
11.2018 - 03.2021
Caregiver
Comfort Keepers
01.2018 - 08.2018
Certificate - Certified Nursing Assistant
Cape Fear Community College
Bachelor of Science - Biology
East Carolina University