Courtney Wisvari
New Martinsville,WV
Summary
Detail-oriented e-commerce professional with experience in customer service and inventory management. Adept at troubleshooting order fulfillment issues and training team members on e-commerce tools, contributing to enhanced operational efficiency.
Overview
2
2
years of professional experience
Work History
E-Commerce Lead
Kroger
Moundsville, West Virginia
11.2023 - Current
- Supported customer service initiatives by addressing online inquiries and feedback promptly.
- Coordinated with internal teams to ensure smooth implementation of new features or upgrades on the e-commerce platform.
- Assisted with troubleshooting issues encountered during order fulfillment process.
- Assisted in training team members on e-commerce tools and systems usage.
- Coordinated inventory management processes to ensure accurate stock levels online.
- Resolved customer inquiries related to orders placed via the e-commerce portal in a timely manner.
Education
High School Diploma -
River High School
Hannibal, Ohio 05-2024
Skills
- E-commerce management
- Inventory coordination
- Customer service
- Order fulfillment
- System troubleshooting
- Team collaboration
Education
- Currently a double major at West Liberty University, working toward my Bachelor's degree in psychology and Criminal Justice
Timeline
E-Commerce Lead
Kroger
11.2023 - Current
High School Diploma -
River High School