Courtney Wright
Grimes,IA
Summary
Dedicated Image Support Specialist with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills!
Overview
5
5
years of professional experience
Work History
Image Support Specialist I
CDS Global Inc.
Boone, IA
09.2020 - Current
- Completed data entry tasks with accuracy and efficiency, as well as exceeding monthly stats.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Tracked and maintained records for WebMD.
- Compiled information and input into WebMD database.
- Scanned documents and saved in database to keep records of essential organizational information.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Entered data into the NIS system according to formatting standards.
- Compiled information and input into WIA database.
- Identified data entry errors and reported to necessary departments.
- Supported multiple operation departments with special projects.
- Knowledge in all Office apps like Word, Powerpoint, and Excel.
Building Maintenance
Hy-Vee HST
Grimes, IA
12.2019 - 05.2020
- Maintained facility to foster clean environment free from litter, dust and pollutants.
- Used standard housekeeping equipment, tools and supplies to accomplish basic cleaning.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed monthly/daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Maintained floor cleaning and waxing equipment.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Image Support Typist
CDS Global Inc.
Boone, IA
07.2018 - 11.2019
- I worked with organizations like the JDRF walk foundations, ITA Group and other specialty clients.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Identified data entry errors and reported to necessary departments.
- Entered data into the Dupe Flush and NIS system according to formatting standards.
- Knowledge in all Office apps like Word, Powerpoint, and Excel.
Sandwich Artist
SUBWAY®
Boone, IA
06.2017 - 08.2017
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Executed sandwich artistry duties with very low occurrence of errors.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared salads, and sandwiches for customers.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Kitchen Helper
Diamond Jo Casino
Northwood, IA
10.2015 - 04.2017
- Cleaned and organized kitchen stations to promote team efficiency.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Operated big kitchen equipment with focus on safety and sanitation.
- Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Gently moved glassware, crystal and other delicate items to prevent breakage.
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or pans used often by kitchen staff.
- Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
- Completed extra cleaning work on garbage cans, drains, dry storage areas and other fixtures to keep kitchen spotless.
- Increased machine efficiency by scraping and pre-washing dishes.
- Used water sprayer to loosen food residue and enhance cleaning.
Education
Business Administration
Des Moines Area Community College
Boone, IAHigh School Diploma -
Northwood-Kensett Jr/Sr High School
Northwood, IA05.2017
Skills
- 10-Key Certification
- Efficient Data Entry
- Knowledge in all Office apps like Word, Powerpoint, and Excel
- Ability to work independently and in a team environment
- Maintaining Confidentiality
- Customer Service
- Attention to Detail
- Time Management
- Multitasking and Prioritizing
- Willingness to Learn
Timeline
Image Support Specialist I
CDS Global Inc.
09.2020 - Current
Building Maintenance
Hy-Vee HST
12.2019 - 05.2020
Image Support Typist
CDS Global Inc.
07.2018 - 11.2019
Sandwich Artist
SUBWAY®
06.2017 - 08.2017
Kitchen Helper
Diamond Jo Casino
10.2015 - 04.2017
Business Administration
Des Moines Area Community College
High School Diploma -
Northwood-Kensett Jr/Sr High School