Courtney Zajaczkowski
Clifton Park,NY
Summary
Results oriented manager with a strong sense of ownership and initiative, consistently delivering projects on time in high pressure environments. Skilled in team leadership and process optimization, leading to enhanced operational efficiency. Proven track record of meeting deadlines while exceeding performance expectations.
Overview
22
22
years of professional experience
Work History
Production Supervisor
UniFirst
Watervliet, NY
05.2023 - Current
- Supervised a team of 5 or more employees, ensuring tasks were completed efficiently.
- Assisted in training new personnel
- Ensured safety regulations were followed by all personnel in the production area.
Self Employed
Petz Transport LLC
Clifton Park, NY
01.2023 - Current
- Built a loyal customer base by providing exceptional service.
- Managed multiple pet care assignments simultaneously, demonstrating strong organizational skills.
- Calculated payments by keeping an accurate daily log of time spent, detailing activities, and services provided.
Route Service Representative
UniFirst
Watervliet, NY
09.2022 - 12.2022
- Conducted a daily inspection of the delivery vehicle.
- Promoted positive relationships with customers to maintain consistent sales.
- Delivered product to customers in a safe and courteous manner.
Route Service Supervisor
UniFirst
Watervliet, NY
12.2021 - 09.2022
- Trained new RSR employees in safety and daily operations.
- Worked with service managers to cover any daily service requests.
- Provided route coverage, ensuring customer satisfaction.
Manager
Johnstown Agway
Johnstown, NY
08.2002 - 04.2021
- Increased profit and met quarterly goals consistently.
- Managed inventory levels to meet demand without overstocking.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Managed a team of 15-20 to meet daily goals.
Education
High School Diploma -
Johnstown High School
Johnstown, NYSkills
- Problem solving
- Adaptability
- Time management
- Positive attitude
- Team building and leadership
- Service oriented
Timeline
Production Supervisor
UniFirst
05.2023 - Current
Self Employed
Petz Transport LLC
01.2023 - Current
Route Service Representative
UniFirst
09.2022 - 12.2022
Route Service Supervisor
UniFirst
12.2021 - 09.2022
Manager
Johnstown Agway
08.2002 - 04.2021
High School Diploma -
Johnstown High School