Courtney Schneider-Kennedy
Studio One Green Spa and Salon
Galena,IL
1
Certification
25
years of professional experience
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Cosmetologist/Massage Therapist
13 Years 7 Months- Executed a variety of hair cutting, coloring, and styling techniques for diverse clientele.
- Delivered personalized skin and hair care consultations to enhance client satisfaction.
- Developed and implemented promotional strategies to increase client retention and service bookings.
- Oversaw inventory management, ensuring availability of high-quality products for services provided.
- Enhanced operational efficiency by streamlining appointment scheduling processes through software solutions.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
Motorclothes Manager
9 Months- Collaborated with vendors to optimize supply chain efficiency and maintain product availability.
- Led team in delivering exceptional customer service to enhance client satisfaction and loyalty.
- Analyzed sales trends to inform strategic marketing initiatives and boost revenue growth.
- Led operational teams to enhance customer satisfaction through improved service delivery.
Office Assistant
6 Years 1 Month- Managed daily office operations, ensuring efficient workflow and timely completion of tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Implemented filing systems to streamline document management and retrieval processes.
- Assisted in preparing reports and presentations, ensuring accuracy and adherence to deadlines.
- Issued Certificates of Liability Insurance forms for heavy construction companies
- Expedited document processing with accurate data entry and timely filing.
Education
High School Diploma
Firefighter II, EMT, HazMat, Extrication Tech - Fire Science
Skills
Client relationship management
Professionalism and ethics
Continuing education
Scheduling appointments
Clear communication
Social skills
Certification
- Firefighter II, Geneva Fire Department (paid on call) - 1997-2004
Timeline
Cosmetologist/Massage Therapist
Studio One Green Spa and Salon
03.2012 - 10.2025Read More
Motorclothes Manager
Wilwert's Harley Davidson
02.2008 - 11.2008Read More
Office Assistant
Weible & Cahill
05.2000 - 06.2006Read More
Waubonsee Community College
Firefighter II, EMT, HazMat, Extrication Tech from Fire Science
Read More
Rosary High School
High School Diploma
Read More