Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
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Courtney Gorsuch

Summary

Dynamic professional with a proven track record in supervisory roles at Bev-Inc, adept at team motivation and maintaining high sanitation standards. Excelled in menu development and efficient supply ordering, training over 10 bartenders in drink preparation and safe service compliance. Skilled in POS system operation and basic accounting, ensuring smooth operational flow and enhanced customer satisfaction. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Bartender Supervisor

Bev-Inc
01.2014 - Current
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Trained 10 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Served high customer volumes during special events, nights, and weekends.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Health Care Aide

All About You Sitting Services
05.2012 - 11.2014
  • Kept accurate records of patients' care, condition, and progress.
  • Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with patient transfer and ambulation.
  • Maintained clean, safe, and well-organized patient environment.

Chef Assistant

Southeastern University
08.2011 - 07.2012
  • Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
  • Used variety of kitchen tools and appliances to prepare ingredients and meals.
  • Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
  • Prepped ingredients ahead of time to increase cooking and service speed.
  • Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
  • Supported senior chefs with creative meal planning and recipe development.

Camp Counselor

Franco's Health Club
05.2010 - 08.2010
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Led groups of children safely through variety of camp activities.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Monitored participation in recreational activities to provide assistance to participants.

Education

GED -

Covington High
Covington, LA
05-2008

Skills

  • Team motivation
  • Sanitation Standards
  • Complaint Handling
  • Menu development
  • Supply Ordering
  • Liquor restocking
  • POS System Operation
  • Safe service compliance
  • Basic accounting

Certification

  • Servsafe Certified
  • Liquor License
  • CPR Certification

Software

Word,Excel, PowerPoint,Outlook

Timeline

Bartender Supervisor

Bev-Inc
01.2014 - Current

Health Care Aide

All About You Sitting Services
05.2012 - 11.2014

Chef Assistant

Southeastern University
08.2011 - 07.2012

Camp Counselor

Franco's Health Club
05.2010 - 08.2010

GED -

Covington High

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Courtney Gorsuch