Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Singing, reading, playing with my pets and thrift shopping with my daughters
Timeline
Generic

Courtney "Nikki" Shubert

West Jordan,UT

Summary

Customer Service professional offering 24 years of experience. Focused on exceeding sales goals and providing an outstanding experience for every customer. Enthusiastic candidate, successful at managing multiple priorities with a positive attitude. Ready to help the team achieve company goals.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Stay At Home Mother

Myself
10.2005 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Prepped and prepared 3 meals a day plus snacks for 16 years
  • Managed 2 people through dance competitions, pageants, and school functions, resulting in 4 state titles, 22 trophies, 18 crowns, and 2 daughters that are happy, healthy, talented and successful in their academic and creative endeavors.

Hair and Makeup Artist

Myself
01.1998 - Current
  • Achieved client satisfaction by providing exceptional hair and makeup services tailored to individual preferences.
  • Enhanced bridal party experiences with attentive and customized styling for weddings and special events.
  • Expanded clientele base through consistent delivery of high-quality work paired with excellent customer service skills.
  • Collaborated with photographers, models, and stylists for successful fashion shoots, ensuring professional results that met project goals.
  • Mentored junior artists in developing their technical skills and building professional portfolios.
  • Conducted workshops and training sessions for aspiring hair and makeup professionals to share industry knowledge and techniques.
  • Showcased artistic versatility across various styles from avant-garde runway looks to timeless wedding day elegance.
  • Maintained a clean workspace compliant with all hygiene regulations as well as taking additional safety precautions due to COVID19.

Prestige Beauty Advisor

Ulta
02.2022 - 10.2022
  • Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
  • Increased repeat business through exceptional customer service and relationship building.
  • Conducted color matching demonstrations to educate clients on proper foundation application.
  • Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of popular products.
  • Resolved customer complaints or concerns promptly, upholding the high standards of the prestige beauty department.
  • Processed payments, entering sales in register for prompt customer service.
  • Opened new product boxes and stocked items in displays.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Used in-store system to locate inventory and place special orders for customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

Makeup Artistry

Taylor Andrews Academy of Hair Design
West Jordan, UT
08.2022

GED -

Bea Salazar
Carrollton, TX
03.1997

Skills

    • Excellent Communication
    • Flexible and Adaptable
    • Team building
    • Multitasking Abilities
      • Public Speaking
      • Self-Directed
      • Analytical and Critical Thinking
      • Social Perceptiveness

Accomplishments

Work has been published in magazines.

State title with Regal Majesty International in 2018

Certification

Make up Artist Certificate through Taylor Andrews Academy of West Jordan UT in 2022

Singing, reading, playing with my pets and thrift shopping with my daughters

In my spare time, I enjoy singing karaoke either in my living room or out on the town. Reading is a luxury to me. Playing tug, fetch and just interacting with my little Poo-Huahua (Poodle/chihuahua mix) is a great stress reliever. One of my favorite activities is lunch and thrift shopping with my 2 teen daughters. It's always fun to see what we can find.

Timeline

Prestige Beauty Advisor

Ulta
02.2022 - 10.2022

Stay At Home Mother

Myself
10.2005 - Current

Hair and Makeup Artist

Myself
01.1998 - Current

Makeup Artistry

Taylor Andrews Academy of Hair Design

GED -

Bea Salazar

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Courtney "Nikki" Shubert