Courtney A. White
Las Vegas
Summary
Experienced Beauty Advisor with a proven track record in the beauty and fragrance industry. Skilled in delivering exceptional service in fast-paced retail environments. Offers personalized product recommendations, educates clients on cosmetic application, and boosts sales through engaging consultations. Strong background in maintaining visually appealing displays, restocking inventory, and handling transactions with precision. Recognized for professional and warm demeanor, adept at connecting with diverse customers to enhance their unique beauty. Available for flexible scheduling, including mornings, evenings, weekends, and holidays.
Overview
20
20
years of professional experience
Work History
Airline Ticket Agent WFS
Harry Reid International Airport
09.2024 - Current
- Assisted passengers with ticket purchases and itinerary changes.
- Processed check-ins and boarding passes efficiently for departing flights.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Coordinated with airline staff to ensure seamless travel experiences for customers.
SALES ASSOCIATE
Signet Jewelers Inc. (Zales)
09.2020 - Current
- Provide exceptional customer service and continually increase clientele by referral basis of other clients.
- Increasing ongoing sales by emailing and inviting clients to special events.
- Consistent recognition for meeting and exceeding sales goals with upselling techniques.
- Performing opening and closing duties while ensuring compliance with cleanliness and safety regulations at all times.
SALES ASSOCIATE
Signet Jewelers Inc. (Kay Jewelers)
09.2018 - 03.2019
- Consistently exceeded monthly and annual sales goals.
- Expanded customer database by increasing credit lines.
- Offered desired product recommendations.
SALES ASSOCIATE
Marshall Rousso Retail Group — McCarran Airport
07.2017 - 03.2019
- Built strong relationships with customers by listening to their needs and desires.
- Met and exceeded sales goals monthly and annually on a consistent basis.
- Strategically placed and organized merchandise to drive business.
FREELANCE MAKEUP ARTIST
Sephora, Saks, Nordstrom, YSL, Armani
07.2014 - 07.2017
- Provided a welcoming environment for every client.
- Demonstrated products based on customers skin tone and made appropriate recommendations based on their needs.
- Stayed up to date on knowledge of new products and industry trends.
COUNTER MANAGER
Neiman Marcus/Clinique
01.2014 - 07.2014
- Successfully exceeded monthly and annual sales goals.
- Supported and contributed to the success of the sales team.
- Consistently increasing account base by opening Neiman Marcus credit accounts.
- Built strong relationships with vendors.
FRAGRANCE VENDOR/SALES ASSOCIATE
Clarins Fragrance Group
02.2013 - 01.2014
- Promoted and sold fragrance products for Macy’s and Dillard’s.
- Set up displays and organized special in-store events.
- Provided sales support and sales training to fragrance advisors.
FREELANCE MAKEUP ARTIST
Estee Lauder, Koh Gen Do
01.2011 - 01.2014
- Ensured a welcome environment for each customer.
- Demonstrated products on client’s skin tone and selected the best makeup and skin care products.
- Performed facials and other makeovers.
- Kept up-to-date knowledge of makeup products and industry trends.
KEY HOLDER/SALES CONSULTANT
Fresh Cosmetics
02.2009 - 12.2011
- Responsible for opening, closing and deposits.
- Strengthened customer base through exceptional customer service.
- Consistently exceeded sales goals.
- Developed innovative successful sales strategies.
- Utilized effective communication to upsell products and provide tailored recommendations, resulting in a 20% increase in add-on sales over a 12-month period while leveraging POS system daily with over 50 customer interactions per shift.
- Engineered inspiring in-store product presentations using POS system during peak hours, driving a 15% boost in customer engagement metrics and increasing repeat visits by 22% over 18 months.
BEAUTY ADVISOR
Macy’s/Shiseido, Chanel, Lancome
03.2005 - 02.2009
- Connected with customers by demonstrating inspiringly beauty techniques.
- Developed an artistic specialty through makeup applications.
- Strengthened customer relationships by initiating service consultations, regular follow-up and replenishment calls.
- Implemented new sales strategies, scheduled upcoming events, offered ideas for new merchandise and replenished products.
- Partnered with sales managers to identify and execute sales opportunities.
- Participated in organization of pre-selling and sales driving events.
- Consulted with over 30 clients weekly to deliver helpful beauty advice and product recommendations, resulting in a 20% increase in repeat purchases over a 12-month period using POS systems and CRM software.
- Directed over 10 professional product demonstrations per week using branded cosmetics, providing expertise that elevated monthly sales revenue by 15% over a 6-month period through in-store events and digital tutorials.
Education
High School Diploma -
Las Vegas High School
Las Vegas, NV06-1984
Skills
- Work Ethic, Attention to Detail, Dependability, Leadership, Goal Oriented, Business Awareness
- Self Motivated, Window Displays, Sales Skills, Customer Service Skills
- Cash Reconciliation, Inventory Control
- Brand awareness
- Payment processing
- Beauty trends
- Relationship building and management
- Cosmetics industry trends
- Skincare consultation
- Makeup application techniques
- Makeup application
- Product knowledge expertise
- Display arrangements
- Friendly and outgoing
- Multitasking and organization
- Empathy and patience
- Upselling and cross selling
- Beauty product knowledge
- Beauty routine advice
- Color matching techniques
- Strong communication and interpersonal skills
- Honest and dependable
- Reliable and responsible
- Friendly and helpful
- Meeting sales goals
- Goal driven
- Team cooperation
- Adaptable and flexible
- Store opening and closing
- Sales and promotions
- Inventory and stocking
Languages
English
Native or Bilingual
Thai
Native or Bilingual
Timeline
Airline Ticket Agent WFS
Harry Reid International Airport
09.2024 - Current
SALES ASSOCIATE
Signet Jewelers Inc. (Zales)
09.2020 - Current
SALES ASSOCIATE
Signet Jewelers Inc. (Kay Jewelers)
09.2018 - 03.2019
SALES ASSOCIATE
Marshall Rousso Retail Group — McCarran Airport
07.2017 - 03.2019
FREELANCE MAKEUP ARTIST
Sephora, Saks, Nordstrom, YSL, Armani
07.2014 - 07.2017
COUNTER MANAGER
Neiman Marcus/Clinique
01.2014 - 07.2014
FRAGRANCE VENDOR/SALES ASSOCIATE
Clarins Fragrance Group
02.2013 - 01.2014
FREELANCE MAKEUP ARTIST
Estee Lauder, Koh Gen Do
01.2011 - 01.2014
KEY HOLDER/SALES CONSULTANT
Fresh Cosmetics
02.2009 - 12.2011
BEAUTY ADVISOR
Macy’s/Shiseido, Chanel, Lancome
03.2005 - 02.2009
High School Diploma -
Las Vegas High School
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