Courtni Bradley
Dallas
Summary
Resourceful Client Advisor known for high productivity and efficient task completion. Specialize in client relationship management, Brand product knowledge, and conflict resolution. Excel in communication, empathy, and adaptability, ensuring exceptional service and client satisfaction.
Overview
6
6
years of professional experience
2014
2014
years of post-secondary education
Work History
Client Advisor call Call Center
Tiffany & Company
Irving
11.2025 - Current
- Managed inbound customer calls to address inquiries and drive sales.
- Educated customers on product features to enhance decision-making.
- Answered incoming calls from customers, providing prompt and accurate information.
- Handled escalated customer service issues professionally and efficiently.
- Followed up with customers after purchase or service delivery to ensure satisfaction levels were met.
- Utilized a computer system to track customer accounts and update order information.
- Achieved established sales targets by generating new customer accounts.
Sales Freelancer
Chanel
Dallas
12.2024 - 10.2025
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Helped plan launches and private events for elite clients.
Cosmetic Counter Manager
Neiman Marcus
Dallas
03.2020 - 12.2024
- Managed daily operations of cosmetic counter to ensure efficient service.
- Trained and mentored team members on product knowledge and sales techniques.
- Oversaw inventory management to maintain stock levels and product availability.
- Met personal and brand sales goals and supported colleagues and vendors .
Education
Hawkins High School
Hawkins, TXSkills
- Customer relationship management
- Product education
- Sales strategy
- Issue resolution
- Event planning
- Team collaboration
- Salesfloor maintenance
- Money handling
- Product recommendation
- Client relationship management
- Managing a team and vendors
Timeline
Client Advisor call Call Center
Tiffany & Company
11.2025 - Current
Sales Freelancer
Chanel
12.2024 - 10.2025
Cosmetic Counter Manager
Neiman Marcus
03.2020 - 12.2024
Hawkins High School