Courtni Foster Carrigg
Summary
Dedicated small business professional with a history of meeting strict deadlines, while utilizing consistent and organized practices. Skilled in working under pressure, gaining knowledge of new tasks, and adapting to new challenges that represent the business in the most respectable manner.
Overview
20
20
years of professional experience
Work History
Owner
All Kinds of Crafted
01.2016 - Current
- Using precision and detail when receiving new orders
- Taking on challenging customized projects to create a best seller
- Log incoming payments, and handle business sales, while sending detail-oriented invoices.
- Creatively propose new ideas to customers, through social media outlets.
- Design graphic images in house.
- Managed day-to-day business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Medical Assistant
Palmetto Dermatology
03.2011 - 05.2016
- Carefully communicating pathology and labs to patient's understanding.
- Assisted working physician in coding forms for billing department.
- Prepare patients for office visits and surgeries with proper paper work, sterilization techniques, and assist provider during procedures.
- Accurately handling day to day phone messages and call backs in a timely manner.
- Provide assistance in scheduling procedures and work-in appointments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- In charge of ordering medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Esthetician
High Maintenance Day Spa
10.2010 - 03.2011
- Professionally performing relaxing facials
- Wax clients eyebrows, chests, backs, etc
- Schedule clients on an “on call” basis
- Strive to create a relaxed and welcoming environment.
- Explained benefits of skin care products to clients.
Server/Trainer
Applebee's
08.2003 - 03.2011
- Experience serving customers in the service industry
- Successfully train employees to maintain a professional working environment
- Accepted as employee of the month.
- Established and maintained quality control standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
(Former)Licensed Esthetician - Master Aesthetician
SC Massage And Esthetics Institute
West Columbia, SC03.2010
Customer Service Certificate - Business Management
Midlands Technical College
Columbia, South Carolina05.2009
Skills
- Over 20 years experience in the customer service industry
- 6 years experience with design software
- Profit and Loss Analysis
- Knowledge of marketing through several media outlets
- Ability to learn the latest technology
- Highly motivated to accept any new knowledge or tasks
- Planning and Execution
- Invoice and Payment Tracking
Timeline
Owner
All Kinds of Crafted
01.2016 - Current
Medical Assistant
Palmetto Dermatology
03.2011 - 05.2016
Esthetician
High Maintenance Day Spa
10.2010 - 03.2011
Server/Trainer
Applebee's
08.2003 - 03.2011
(Former)Licensed Esthetician - Master Aesthetician
SC Massage And Esthetics Institute
Customer Service Certificate - Business Management
Midlands Technical College
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