Detail-oriented professional with a background in logistics coordination. Recognized for effective communication and punctuality, enhancing inter-departmental collaboration and customer loyalty through exceptional service.
Work History
Logistics Coordinator
6 Years 8 Months
Bidadoo | 02.2020 - Current
Coordinated logistics operations to ensure timely pick up and delivery of equipment and materials.
Streamlined communication between departments, ensuring seamless logistics operations.
Resolved customer inquiries through multiple channels, enhancing satisfaction and retention.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Trained new Logistics Representatives on company policies, procedures, and shipping.