Courtnie Garibay
Antelope,CA
Summary
Dedicated and detail-oriented Medical Assistant and California Certified Administrative Assistant with over 4 years of healthcare experience, including patient care, insurance verification, and surgical scheduling. Adept at streamlining administrative processes and enhancing patient satisfaction. Committed to accuracy, compliance, and compassionate service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Sierra Hematology and Oncology
05.2025 - Current
- Assisted clinical staff with patient intake and vital sign measurement.
- Coordinated patient appointments and managed scheduling for multiple providers.
- Maintained accurate medical records and documentation in electronic health record systems.
- Educated patients on treatment plans, medications, and follow-up care instructions.
- Supported laboratory procedures by preparing specimens and performing basic tests.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Enhanced overall laboratory efficiency with timely and accurate specimen processing.
Insurance Verifier / Surgery Scheduler
Healthcare Facility
01.2024 - 05.2025
- Verified insurance benefits and determined patient financial responsibility prior to surgery.
- Confirmed insurance information and claims addresses with insurance providers.
- Ensured necessary authorizations were obtained for surgeries; followed up with physician offices.
- Collaborated with surgeon offices to clarify and correct patient insurance data.
- Notified management of cases with potential insurance conflicts for approval or cancellation.
- Documented all information accurately in patient records.
- Calculated patient out-of-pocket estimates based on insurance contracts.
- Communicated cost estimates to patients, mailed quotes, and explained billing policies.
- Assisted in scheduling surgical procedures in coordination with clinical and administrative teams.
Medical Assistant
Healthcare Facility
01.2020 - 01.2024
- Assisted physicians and nurses with patient care, including taking vital signs, preparing exam rooms, and documenting patient histories.
- Scheduled patient appointments and coordinated referrals.
- Maintained accurate and up-to-date medical records in EMR systems.
- Ensured compliance with HIPAA and infection control procedures.
- Provided patient education on medications, treatment plans, and follow-up care.
- Supported front-desk operations as needed, including answering phones and handling insurance information.
Education
Technical - Medical Assistant
Carrington College
Sacramento, CA05-2024
Skills
- Clinical Procedures & Patient Care
- Insurance Verification
- Surgical Scheduling
- Electronic Medical Records (EMR/EHR)
- HIPAA Compliance
- Medical Terminology
- Microsoft Office Suite
- BLS Certified
Certification
- Certified Administrative Assistant - California, 2024
- Basic Life Support (BLS), 2024
- Medical Assistant Graduate, 2024
Languages
Spanish
Limited Working
American Sign Language
Limited Working
Timeline
Medical Assistant
Sierra Hematology and Oncology
05.2025 - Current
Insurance Verifier / Surgery Scheduler
Healthcare Facility
01.2024 - 05.2025
Medical Assistant
Healthcare Facility
01.2020 - 01.2024
Technical - Medical Assistant
Carrington College