COURTNIE PRUITT
Bowling Green,KY
Summary
Dedicated Quality Control Specialist with a sharp attention to detail and a proven track record of ensuring product excellence. Expertise in utilizing job-related software to enhance operational efficiency and drive quality assurance initiatives. Recognized for consistently exceeding performance targets while maintaining high standards. Aiming to leverage analytical skills to contribute to a dynamic quality control team. Experienced Production Team Lead with background in overseeing daily production operations, scheduling staff and ensuring product quality. Strengths include strong leadership skills, effective communication and problem-solving abilities. Notable contributions include streamlining production processes to enhance efficiency and implementing new safety protocols to reduce workplace incidents.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Light Industrial Worker
Country Oven Bakery
Bowling Green, US
06.2024 - Current
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Organized supplies to ensure an efficient workflow during the cake-decorating process.
- Reported any discrepancies or issues related to the packaging process immediately to supervisors.
- Ensured compliance with safety regulations while performing packing tasks.
- Loaded packages onto pallets according to delivery instructions provided by customers.
Quality Control Inspector
MS Companies
Bowling Green, KY
06.2020 - 05.2024
- Performed visual inspections of products to ensure product quality.
- Inspected incoming material for correct size, shape, color, or other characteristics as required by customer orders.
- Maintained accurate records of test results, inspection data, and corrective actions taken when necessary.
- Trained new employees in the use of inspection equipment and techniques.
- Ensured that all safety regulations were followed during inspections and tests.
- Provided feedback to management on process improvements needed in order to meet customer requirements.
Production Line Leader(warehouse)
Factory Buys Direct
Bowling Green, US
02.2015 - 05.2020
- Monitored production line workers to ensure they followed safety protocols and procedures.
- Coordinated with other departments to maintain the efficiency of the production line.
- Ensured that all products met quality standards before being shipped out.
- Trained new employees on how to use machines and equipment safely.
- Scheduled regular maintenance for machinery and equipment as needed.
- Provided feedback to supervisors about employee performance issues.
- Organized work shifts and assigned tasks to each team member accordingly.
Quality Control Supervisor
Teleservices Direct
Bowling Green, KY
09.2007 - 06.2014
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
- Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
- Monitored call queues to prioritize incoming calls by urgency, or importance level.
- Processed orders, forms, applications, and requests accurately and efficiently.
- Resolved customer complaints promptly to ensure customer satisfaction.
Education
GED -
BOWLING GREEN TECHNICAL COLLEGE
Bowling Green, KY05.2002
Bachelor of Science - Human Resource Management
Southern New Hampshire University
Skills
- Quality Control Inspection
- Quality Control
- Management
- Packaging
- Assembly
- Customer service
- Sales
- Manufacturing
- Warehouse experience
- Forklift
- Driving
- Communication skills
- Computer skills
- Production scheduling
- Warehouse organization
- Measurement and calibration
- Assembly line work
- Pallet jack operation
- Packaging and labeling
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Accomplishments
- Got promoted to production team lead within 8 months of being on the job
References
References available upon request.
Timeline
Light Industrial Worker
Country Oven Bakery
06.2024 - Current
Quality Control Inspector
MS Companies
06.2020 - 05.2024
Production Line Leader(warehouse)
Factory Buys Direct
02.2015 - 05.2020
Quality Control Supervisor
Teleservices Direct
09.2007 - 06.2014
Driver's License
GED -
BOWLING GREEN TECHNICAL COLLEGE
Bachelor of Science - Human Resource Management
Southern New Hampshire University
Similar Profiles
Semir HodzicSemir Hodzic
Vacancy Relief Cake 1 at Country Oven BakeryVacancy Relief Cake 1 at Country Oven Bakery
Matthew StephensMatthew Stephens
Factory Production Worker at Country Oven Bakery KrogerFactory Production Worker at Country Oven Bakery Kroger
Gloria NethGloria Neth
Assembler at Country Oven BakeryAssembler at Country Oven Bakery